MOF and Service Management at Microsoft

Your home for discussion of Microsoft Operations Framework (MOF) and IT service management

November, 2007

  • MOF v.4 IT Service Lifecycle Defined

    Development has continued at a frenzied pace over the past couple of months on the MOF update and we do have some work to show for it. But before I present the MOF IT Service Lifecycle, its phases, and our new graphic, I'd like to review a few of our...
  • The Plan and Optimize Phase of the IT Service Lifecycle

    Picking up from the last posting where I detailed our overall approach to the IT Service Lifecycle and briefly discussed the purposes of each of the four phases, today I wanted to drill into a bit more detail into the Plan and Optimize (P&O) phase...
  • We now resume our regularly scheduled broadcasts

    I wanted to apologize for the perhaps disturbing lack of posts over the previous several weeks, but I'm afraid being a new father took more out of me than I would have believed possible. That said, work has continued apace and I would like to continue...