MOF and Service Management at Microsoft

Your home for discussion of Microsoft Operations Framework (MOF) and IT service management

August, 2007

  • What does IT governance mean to us?

    For us, IT governance is a very simple concept with far-reaching implications that impacts everything we think about as examine the framework.....
  • The Purpose of IT Business Planning in the New MOF

    IT business planning is an increasing important topic in the world of today's IT professional. We continuously see problems arising from not including IT operations early enough in the planning process which leads to services being designed with little...
  • Our Mission Statement

    Our Mission Statement: Ensure that IT does the right thing at the right time for the right reasons. Anyone who has ever heard me teach has heard me comment that I have a perhaps odd fascination with mission statements. I like the fact that something...
  • Who is the audience?

    Today someone posed the rather straightforward question of who is the true audience for MOF, and why we'd focus entirely on the IT pro? That's a very good question and it raises the point that I don't think we've done a good job to date in articulating...
  • Why focus on IT Governance?

    You may wonder why a service management framework, or service lifecycle, would be built on the foundation of IT Governance. After all, governance isn't one of the sexiest or most enjoyable topics for the average IT pro. Yet, it can't be denied that corporate...
  • Welcome to the conversation

    One of the goals I had when I first came to the Frameworks team at Microsoft was to open up the dialogue between the people writing the guidance and the people consuming the guidance - our customers, our partners, and our field. Over the past 18 months...
  • Announcement: Windows Vista Service Lifecycle Management now available!

    Windows Vista SLM is now available!