I took another certification exam today:

70-622 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

Let me offer a few general test-taking suggestions:

  • Test-taking computers don't always work (the infamous "computer problems" excuse), so don't be disappointed if you need to reschedule.  (Exam attempt #1.)
  • You really do need to take a photo ID in order to take an exam.  (I forgot my wallet that day, and sob stories to the attendant don't do any good at all.  Exam attempt #2.)
  • Don't be late.  (Prometric generally won't allow you to start the exam if you are more than 30 minutes late.  Fortunately, I was only 29 minutes late - finally something goes my way with exam attempt #3.)
  • Review the exam preparation guide before taking the exam, not after.

There were a few points during the exam that I wondered if I would actually pass, and failing would be just too embarrassing to admit.  Fortunately, my final score showed that I passed with flying colors.  I guess I guessed well.  (OK, maybe you can call it "deductive reasoning."  I always thought "what you know" exams were overrated.  I'm still waiting to see an exam that measures how well you can figure things out - being able to quickly and effectively find the answers is a crucial skill.)  Some areas covered in the exam:

  • The new Windows Vista task scheduler.  (How many of you have actually used this?  There's quite a lot of new functionality.)
  • Issues you might encounter with IPsec, Windows Firewall, Windows Defender, and secure communication, and knowing what issues each can cause.
  • Troubleshooting issues with the Windows Update Agent, including interaction with WSUS.
  • Group policy, including software restriction policies, software installation, UAC settings, loopback processing, folder redirection and troubleshooting.
  • Plenty of network troubleshooting (DHCP issues, IPv6 configuration, wireless security options, wireless troubleshooting, IPCONFIG, NBTSTAT, etc.)
  • Investigating issues with security templates.
  • Application Compatibility Toolkit and User State Migration Tool.
  • Internet Explorer 7 configuration.

It's a pretty broad exam - real-world experience would certainly help.  Even though I've been removed from the real world for last couple of years working at Microsoft's Redmond campus, I feel like I at least still have a strong connection to the real world :-)

With this exam and the previous 70-620 exam, I now have a new certification:

MCITP: Enterprise Support Technician

Of course now I notice that I could have just taken exam 70-621 to upgrade my existing MCDST certification to the new MCITP: Enterprise Support Technician certification.  But this way was more fun :-)