In order to evaluate the performance of their protection provider, customers need to rely on information that goes beyond what external certifications and comparative tests can provide. Today we’re releasing a whitepaper, called "Evaluating Microsoft’s protection performance and capabilities," that we believe will help customers with these evaluations.

The whitepaper describes the measurements we use to track our effectiveness across quality, customer experience, and protection coverage. We use measurements that track the impact to the customer, and we hope that customers will apply these measurements to their evaluations of any protection product’s performance and capabilities.

In addition, the whitepaper reports our results for these measurements and how they impact on the customer experience.

Please download and read our whitepaper today to learn more.

 

Dennis Batchelder
Partner Program Manager
Microsoft Malware Protection Center