Here is something interesting:  Mauro Meanti, the Microsoft EMEA Server & Tools Business Group General Manager, revealed an initiative that demonstrates the extremes to which the company is prepared to go, to improve its connection with customers. This initiative is code named WSYP (pronounced 'we-zi-p’) and is demonstrated in a video published in an IT Pro video on demand portal: IT’s Showtime! by TechNet.  It features highly rated Microsoft technologies experts' presentations.  Maybe extreme, but in the right direction.  Don’t you think? :)