Agent Communications Panel enables agents to manage their communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system. See more here …

The Edge Planning Tool for Microsoft Office Communications Server 2007 R2 provides settings for configuring your perimeter network based on information that you provide to the tool.   Read more here …

The Unified Communications Adoption and Training Kit for 2007 R2 provides guidance and resources for IT Pros, HelpDesk, and Trainers to speed adoption and usage of Unified Communications technologies in the enterprise. The kit includes Planning Checklists...