Jacqueline F. Beauchere is the Chief Online Safety Officer at Microsoft. In this role, Ms. Beauchere is responsible for all aspects of Microsoft’s online safety strategy, including cross-company policy creation and implementation, influence over consumer safety features and functionality and communications to and engagement with a variety of external audiences. She also currently serves as the vice chair for the National Cyber Security Alliance (NCSA) Board of Directors.
Ms. Beauchere has spent almost 14 years at Microsoft leading various groups and efforts that evangelize the company's commitment to help create a safer, more trusted Internet experience for people of all ages and abilities.
Before joining Microsoft in December 1999, Ms. Beauchere was an attorney in private practice in New Jersey, New York and Washington, D.C. A second-career lawyer, she spent 12 years as a real-time financial news correspondent and Editor in Charge, most recently with Reuters America Inc. in New York.
Posted by Jacqueline BeauchereChief Online Safety Officer, Microsoft
We’re all very aware of people’s desires to be “safe” and “secure,” and to exist and engage in environments – both online and off – that are built on trust. To define these points as absolute states of being, however, is impractical and unrealistic. Rather, when it comes to life online, we should focus first on the almost-innumerable advantages of the Internet; realize the online world is not without risk, and then seek to minimize and manage identified risks accordingly.
Perhaps somewhat of an exercise in semantics, but the need for this distinction became abundantly clear at the 2013 Internet Governance Forum (IGF) in Bali, Indonesia, which took place from Oct. 22 to Oct. 25. I was observing a panel discussion entitled “Protection of the Most Vulnerable Children Online,” organized and moderated by Yuliya Morenets, Executive Director of the NGO Together Against Cybercrime and an associate professor at Strasbourg University.
Posted by Jacqueline BeauchereChief Online Safety Officer, Trustworthy Computing, Microsoft
At the kickoff event for his year-long presidential initiative, “America’s Promise – Keeping Our Kids Safe,” the new leader of the U.S. National Association of Attorneys General (NAAG) promised to help protect American youth in all aspects of their lives, including life online.
“We need to focus on prevention,” NAAG president and Wisconsin Attorney General J.B. Van Hollen told an audience of about 120, including AGs, members of their staffs and others in Milwaukee last week. “We need to educate our kids; we need them to build positive relationships with law enforcement, and we need to take people off the streets (who would do children harm).”
Posted by Jacqueline Beauchere Chief Online Safety Officer, Trustworthy Computing, Microsoft
From antimalware solutions and automatic updates, to firewalls and strong passwords, Microsoft and the technology industry routinely stress that consumers should exercise basic “digital hygiene.” To some, these pieces of advice come as second nature. Most U.S. consumers, however, appear to ignore key technology tools that could help them stave off issues.
New Microsoft research shows the majority of U.S. consumers are not leveraging some basic technology tools that could help them better manage their online transactions and protect their personal data. The third annual Microsoft Computing Safety Index (MCSI), a gauge to help assess consumer online habits and behaviors, shows that only 40 percent of U.S. respondents, on average, say they’ve turned on their computer’s firewall and left it on. This is down seven and 10 percentage points, respectively, from the 2012 and 2011 Indices. Data tell a similar story when consumers self-report about installing antimalware software, and turning on and running automatic updates.
Parents, educators, policymakers and young people worry that online bullying may increase in their communities. In speaking with these groups, however, concerns seem to stem mostly from fear that something might happen. This is due largely to a lack of awareness about many of the truths surrounding this critical issue. Thankfully, online bullying (also referred to as cyberbullying) is an actual concern for far fewer individuals, families and communities. Still, it is these highly publicized and often tragic cases that help to perpetuate growing fears.
According to a new report from the European Commission (EC), awareness-raising, coupled with involvement from all interested groups, is the “best policy” to help combat online bullying: “The educational effort goes beyond families and educators. The effort needs to involve all relevant actors, providing them with skills and means to act, as well as psychological and expert support when needed.”
The one thing on which men and women always seem to agree is that they can rarely agree on anything. Asking directions may be the perfect example. Yet in today’s data-driven world, there is perhaps one social attitude that men and women have in common: Mobile phone habits can be very annoying, and people should exercise better etiquette.
Results released today from Microsoft’s Safer Online poll identified five mobile pet peeves that both men and women find most annoying.
Posted by Jacqueline BeauchereDirector, Trustworthy Computing, Microsoft
Typically, when leave our homes, we lock our doors. We take this simple and, perhaps, habitual step to help protect our families and our belongings. Yet, when we go online, we don’t always take the same precautions with our personal information.
Today, on Safer Internet Day (SID), we want to remind consumers the world over to promote responsible use of the Internet and mobile technology. Organized by Brussels-based Insafe and co-founded by the European Union, this year marks the tenth celebration of SID and, once again, Microsoft is playing an active role.
We’ve released results of our second annual Microsoft Computing Safety Index (MCSI), a survey of consumer online safety behaviors in 20 countries. This year, we added a mobile component to the study, enabling comparisons between people’s PC and mobile practices.
It’s no surprise that kids today are growing up online. They use mobile devices to do their homework, play games, connect with friends, and access the wealth of information available on the Web. Technology gives children access to a host of positive, educational and growth experiences; yet, parents face challenges when they look to monitor what children see online, the people they meet and the information they share.
At Microsoft, we want to help parents create a healthy computing environment for their kids. That’s why we set out to hear from parents about what matters most to them in helping young people stay safer online.
Posted by Jacqueline BeauchereDirector, Trustworthy Computing Communications, Microsoft
The United States and the European Union recently signed a Joint Declaration committing to make the Internet a safer place for children. Signed in London last month, the accord pledges the two governments will “work collectively and in partnership to reduce the risks and maximize the (Internet’s) benefits” for young people.
Originally set to be inked at a day-long summit in Washington, D.C. that was cancelled due to Super Storm Sandy having battered the Eastern United States, the Declaration notes the U.S. and EU’s “shared vision” of the opportunities presented and the steps to be taken to best protect children online. European Commission Vice President for the Digital Agenda Neelie Kroes and Secretary of the U.S. Department of Homeland Security Janet Napolitano signed the agreement, specifically committing to: conduct joint awareness-raising and educational efforts; grow parental and caregiver trust in online services and the content that children access, and continue the broad global effort to fight online child sexual abuse.
It’s no secret more and more consumers are turning to the Internet to find those perfect holiday gifts. For most, the hustle and bustle of this time of year only makes online shopping even more attractive. According to a recent comScore report, Cyber Monday 2012 marked the heaviest online spending day in history, with Internet sales totaling $1.465 billion, up 17 percent from 2011. In addition, it was the second day this season (the first being Black Friday) where sales surpassed $1 billion.
Perhaps some of the gifts being purchased include the latest Internet-enabled gadgets like the new Microsoft Surface, a Windows Phone 8 device or a Kinect for Xbox 360? No matter what you may be buying for family and friends this season, it's important to remember to exercise the safest habits and practices when shopping online – in December and throughout the year. For instance, always do business online with reputable stores and sellers, and give only to legitimate charities. While most popular online merchants offer safer and more secure ways to make online purchases, it’s best to think like a “Grinch” and beware of offers that seem too good to be true. Evaluate businesses by consulting sites such as www.Epinions.com and www.BizRate.com, and check the genuineness of charities at www.charitynavigator.org. Review buyer feedback about auction sellers, which can be a key indicator of reliability.
In a bid to uncover what teens know or have been learning about staying safer online, Microsoft recently launched its first-ever Safer Online Teen Challenge. We’re eager to see how teens interpret the wealth of advice and guidance being developed by Microsoft and others in the technology industry, as well as governments, non-profits and youth advocacy organizations.
Teens between the ages of 13 and 18* are encouraged to create and submit original works that champion one of many key messages about being smarter and more secure on the Internet. Creations must be submitted by April 12, 2013, and Microsoft’s hundreds of thousands of Facebook fans will vote to select winners in five inspired categories: song, story/cartoon, skit/presentation, survey and video. All submissions require English translations, but works are welcome in any language and from essentially every corner of the world.
Lottery scams, advance-fee fraud, phishing attacks and fake anti-virus alerts. These are just a few ways criminals are attempting to gain access to your personal information to steal money, and impersonate you or hijack your good name. On average, adults in the U.S. have been exposed to eight different types of online scams, according to a new Microsoft survey. Learn to better protect yourself and fight back during National Cyber Security Awareness Month (NCSAM).
Unlike their parents who went back to school with new notebooks, pens, pencils, and binders, today’s young people are likely readying for the coming academic year with laptops, tablets and mobile phones. But, before parents arm kids with the latest Internet-enabled devices, it’s a good idea to share some do’s and don’ts about online safety.
Whether it’s a new laptop for research and writing, a tablet for reading, or a mobile phone to get in touch with mom or dad in the event of an emergency, kids are using mobile technology more than ever. Data show that 52 percent of kids ages eight to 12, and 77 percent between 12 and 17, own mobile phones, with teenagers 14 to 17 sending an average of 100 text messages a day.
We’ve all heard the horrific tales: teasing, meanness or bullying that starts on the playground or at school follows kids home only to continue on mobile and gaming devices and on social networks. Severe cases, though few in number, drive some to extremes, and it’s these instances that make headlines. No wonder kids around the world are worried they’ll be bullied online.
To better understand the issue globally, Microsoft commissioned and today releases survey results of a range of online behaviors among youth – from “meanness” (least severe) to online bullying or cruelty (most severe), and everything in between. Data show 54 percent of children age eight to 17 in 25 countries (Argentina, Australia, Brazil, Canada, China, Czech Republic, Egypt, France, Germany, India, Italy, Japan, Malaysia, Morocco, Norway, Pakistan, Poland, Qatar, Russia, Spain, Singapore, Turkey, UAE, the United Kingdom and the U.S.) express concern that they will be bullied online; four in 10 say someone was mean to them online, and nearly one-quarter (24 percent) admit to having bullied someone else online at one time or another.
Each February, the world recognizes Safer Internet Day (SID), an event dedicated to promoting responsible use of the Internet and mobile technology, particularly among youth. Organized by Brussels-based Insafe and co-founded by the European Union, Feb. 7 marks the ninth installment of SID. This year’s theme, "Connecting Generations and Educating Each Other,” once again finds Microsoft playing an active role.
The company was part of the first SID, and has been a long-standing advocate ever since, particularly in Europe. Last year, the Trustworthy Computing (TwC) Group expanded Microsoft's involvement in North America by hosting three online gaming-related events in as many U.S. cities, keeping with SID's 2011 theme. This year, we're building on that success, and partnering with AARP.
Microsoft and AARP today released results of their first-ever "Connecting Generations" research study focused on technology and Internet use among teens (13-17), young adults (18-25), parents (39-58) and older adults (59-75).
Microsoft’s Trustworthy Computing (TwC) Group is today announcing a new tool to help gauge how consumers are meeting the challenges of today’s digital world. Microsoft’s Computing Safety Index (MCSI) is the product of research recently conducted in five countries: Brazil, France, Germany, the United Kingdom and the U.S. It examines people’s behaviors relating to online safety, resulting in an overall score.
Broken out into three tiers of scoring levels, the 2011 average score for this benchmark study across all five geographies was 34 out of a possible 100. This year’s U.S. Index was 37, which lands in the mid-scoring range of 20-79 scores, suggesting that people have the online-safety basics covered, but opportunities exist to learn and do more, particularly against new and emerging risks in the social realm. (Specific results for the other four countries will be released to coincide with international Safer Internet Day 2012 in early February.)
We've all encountered them: people who after five minutes of meeting feel compelled to tell you the vivid details of their relationship woes, family traumas or financial hardships. In one-to-one or small-group settings, such conversations make us uneasy at best. More likely, they leave us itching to slink away and find less of a "drama queen" to chat with.
But, when this kind of oversharing takes place online, the consequences can be far more serious. One solution: shout “Digital T.M.I."—Too Much Information. You’ll probably save other recipients discomfort, and you may even help to stave off graver repercussions for the sender.
October is National Cyber Security Awareness Month (NCSAM) in the U.S. and around the world. This year's official launch is taking place in Ypsilanti, Michigan to coincide with the Michigan Cyber Summit 2011.
Department of Homeland Security (DHS) Secretary Janet Napolitano, White House Cybersecurity Coordinator Howard Schmidt, Michigan Governor Rick Snyder, other state officials, and I shared the stage just a few hours ago kicking off NCSAM 2011. I represented Microsoft, as well as the Board of Directors of the National Cyber Security Alliance, who are long-time sponsors of NCSAM and an important public-private partnership of which Microsoft is a founding member.
This year's NCSAM theme, “Our Shared Responsibility,” refers to the ongoing work each of us can do to help secure our own piece of cyberspace—because when it comes to making the Internet safer, no individual, corporation or government entity is solely responsible. Moreover, individual acts and omissions can have a combined impact.
Just more than half of U.S. parents say they’ve used family safety software to limit or monitor their child’s Internet use, according to a new study. Parents not using such features, meanwhile, say they have their own household rules in place, or they trust their children to act appropriately when going online.
The Family Online Safety Institute, a global, non-profit organization focused on making the Internet a safer place for children and families, released its first-ever report entitled “Parents’ Views of Online Safety.” The U.S.-wide study, sponsored by Microsoft and other FOSI partners Google, Verizon and AT&T, was released Wednesday during a special presentation in Washington, D.C. focused on online parental controls.
Posted by Jacqueline BeauchereDirector of Trustworthy Computing Communications, Microsoft
On Monday, Microsoft received an award from the White House and the U.S. Department of Homeland Security (DHS) for the company’s work in helping to keep individuals and families safer when they go online.
In a ceremony at the Eisenhower Executive Office building of the White House and presided over by White House Cybersecurity Coordinator Howard Schmidt and DHS Secretary Janet Napolitano, I was presented with an award for a video my team produced entitled, “Stop. Think. Connect.” That three-word phrase is the product of the Stop. Think. Connect. (STC) Messaging Convention, a coalition of more than 30 companies, non-profits and U.S. government agencies and departments, focused on raising awareness and educating the public about Internet safety. In addition to Microsoft, the STC Convention includes AT&T, Costco, Facebook, Google, McAfee, Symantec, VeriSign, Verizon, Wal-Mart, Yahoo! and others.
A new study released by the National Cyber Security Alliance (NCSA) and sponsored by Microsoft, shows that U.S. schools are ill-equipped to teach children the fundamentals of 21st Century “Digital Citizenship.” The 2011 version of the State of Cyberethics, Cybersafety and Cybersecurity Curriculum in the U.S. found that more than one-third (36 percent) of teachers received no relevant professional development training in the last year from their school districts. Meanwhile, 86 percent received fewer than six hours of training in online safety, computer security and cyber ethics. Not surprisingly, teachers do not feel adequately prepared to instruct on these topics. Less than one-quarter of respondents (24 percent) said they feel "very well-prepared" to teach about protecting personal information online.
Posted by Jacqueline BeauchereDirector, Trustworthy Computing Communications – Privacy & Online Safety As a large technology company with a significant online presence, Microsoft believes it’s our responsibility to help make the Internet a safer place for people, including children, to learn, communicate, play and grow. Of the risks facing children online, cyberbullying is a growing concern for both parents and educators. Today, bullies have capitalized on the availability of much more discreet and efficient tools with which to badger their victims, going beyond the intended uses for which they were designed. Sadly, as we’ve seen in recent news reports, there have been a number of examples where youth who were victimized resorted to taking their own lives.
Posted by Jacqueline BeauchereDirector, Trustworthy Computing Communications – Privacy & Online Safety
National Cyber Security Awareness Month in October is the designated time of year when individuals and organizations are encouraged to take stock of computing security and their online habits and practices, to help provide a safer, more secure and trusted experience – for themselves, their families, companies and businesses, even nation-states.
This year, NCSAM is even more compelling than years past, as it marks the launch of Stop. Think. Connect., a messaging platform that several members of the high-tech industry, businesses, government agencies, and non-profits will use when communicating about computing security, privacy and online safety. These organizations will also be touting the notion: Safer for me, more secure for all, to demonstrate that taking steps to help ensure personal online safety and security can reap rewards across cyberspace.
The messaging work started with a request from the White House; the President called for a national public awareness campaign for computing safety and security, similar to what Smokey Bear did for helping to prevent forest fires. The White House and the Department of Homeland Security (DHS) jointly spearheaded the effort on the public side. On the private side, it was the National Cyber Security Alliance (NCSA) and the Anti-Phishing Working Group (APWG) that led the Online Consumer Security and Safety Messaging Convention, now known as the “Stop. Think. Connect.” Messaging Convention.
Here’s a current list of members: ADP, AT&T, AVG, Costco, ESET, Facebook, Google, Intel, Intuit, McAfee, PayPal, RSA, Science Applications International Corporation (SAIC), Symantec, Trend Micro, Microsoft, Verizon, VeriSign, Visa, Walmart, Yahoo!, and a number of federal agencies and departments, namely: the Departments of Commerce, Homeland Security, and Justice; the Federal Bureau of Investigation, the Federal Trade Commission, and the Internal Revenue Service.