This week, Gartner Inc. published the “Magic Quadrant for Unified Communications as a Service”* report, which positions Microsoft as a ‘challenger in the market.’  There are no leaders according to Gartner.

Microsoft was evaluated based on ‘ability to execute’ and ‘completeness of vision,’ and Gartner specifically evaluated Office 365 and its unified communications and collaboration capabilities.  These capabilities empower people to work together from anywhere with access to email, web conferencing, documents, and calendars.

Customers such as Patagonia and New Belgium Brewing are already experiencing the benefits of unified communications and collaboration with Office 365. To learn why Microsoft is the leading challenger in this category, see the full Gartner report here.

* Elliot, Bern, and Dan O’Connell. “Unified Communications as a Service Magic Quadrant.” Gartner Research 7 Dec. 2011

This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Microsoft here

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.