YCAB Foundation is a nonprofit organisation that aims to address social issues such as drug abuse, street crime and the rising rate of school dropouts among Indonesian youth. YCAB is the abbreviation for ‘Yayasan Cinta Anak Bangsa’, which translates to ‘Loving the Nation's Children Foundation’ in the Indonesian language.Founded by Veronica Colondam in 1999, YCAB Foundation has developed into one of the country’s leading social enterprises, with a strong focus on providing economic assistance and education opportunities to empower young people in Indonesia. YCAB currently conducts three main programmes:
The Challenge: Reaching out to at-risk youth across IndonesiaHeadquartered in Jakarta with a Manado-based branch office, YCAB Foundation currently operates in 33 provincial cities and municipalities across Indonesia. The organisation increasingly faced the challenge of having to manage disparate systems and work processes.To keep up with the increased scope of its operations, YCAB Foundation needed a consolidated system and shared IT services to facilitate effective work collaboration between its 109 employees. The organisation was also seeking a system with advanced information management features that would address its operational needs, and provide real-time reporting across different work locations.“As the scale of our operations expands across the country, we need a collaboration tool that will help us to better facilitate communications and information sharing, as well as ensure that our reports or other important office data such as programme schedules are easily accessed from any location, either through a computer or mobile device,” said Anton Suwoto, Head of Strategic Team and IT Manager at YCAB Foundation.The Solution: Utilising a cloud-based platform to support social programmesIn early 2013, YCAB Foundation decided to implement Microsoft SharePoint® Online from a local vendor to better support its HeLP programme initiatives — with the objective of improving the level of work collaboration and facilitating remote working for its employees who are engaged in executing this programme.As a cloud-based platform, Microsoft SharePoint Online enabled the staff to access work-related information and collaborate seamlessly online. Further leveraging the content management features of Microsoft SharePoint, YCAB Foundation was able to customise its work processes and applications according to its operational requirements. The technology implementation also allowed YCAB’s IT team to set up and utilise a shared data repository with ease without having to devote additional resources to handle the infrastructure management.
The Benefits: Achieving improved collaboration with lower IT infrastructure costsSince the implementation of Microsoft SharePoint, YCAB Foundation has seen vast improvements in collaboration and coordination of efforts among team members in the execution of the HeLP programme.With the integration of separately managed systems into a single cloud-based platform, YCAB Foundation employees are now able to raise their level of productivity and work together more efficiently across different locations. The implementation has allowed the organisation to monitor the progress of its ongoing projects in a more effective manner. Through the enhanced reporting capabilities, YCAB Foundation also achieved a more consistent view across its various nonprofit operations to measure results and refine its strategy.Utilised as a cloud-based service on a monthly subscription basis, Microsoft SharePoint.Online has also helped YCAB Foundation manage infrastructure costs and significantly reduce its IT management burden.“Microsoft SharePoint Online provided us with many out-of-the-box features that we can readily use across the entire organisation, without us having to devote extra time and manpower to manage its server provisioning or to start developing work applications from scratch. With Microsoft SharePoint, we have also made good progress in consolidating our business processes across multiple systems and drive productivity by bringing our teams closer together,” Mr Suwoto explained.Most significantly, the cloud-based technology enables YCAB Foundation to focus resources on delivering support services through its various youth development programmes and work towards its vision of empowering five million youth by 2015.YCAB Foundation is currently in the process of getting approval for a new Microsoft software grant to embark on the deployment of Microsoft SharePoint across its HoLD and HOpE programmes as well.Mr Suwoto said, “To achieve our mission of becoming a credible and forward-thinking social enterprise, YCAB Foundation is committed to adopting an innovative approach that delivers a measurable impact. We want to extend the benefits we gained from Microsoft SharePoint to our other programmes in the near future, and will look to continue adopting new cloud-based technology platforms to meet our evolving organisational needs.”