Change in Lync 2013 System Tray Icon with July 2013 Updates

Change in Lync 2013 System Tray Icon with July 2013 Updates

  • Comments 32
  • Likes

Updated: September 16, 2013 : As mentioned in the comments, the September 2013 update for Lync 2013 reverts the System Tray functionality back to the pre-July 2013 update.  HOWEVER, as also mentioned...a bug causing issues with Outlook was found and the release has been pulled.  They are working on fixing the update and will re-release it shortly.

UPDATED July 10, 2013 : Based on negative feedback from customers, the Lync Product Group is planning on reverting this change.  No ETA / Target CU has been given.

As part of Cumulative Update 2 for the Lync 2013 client, the Lync Product Group has made a change that users will need to be aware of.

Since Live Communications Server (LCS) and the Communicator client, the Lync System Tray Icon has always changed colors to indicate your status as it's seen by others (e.g. Green means available, Red means busy, Yellow means away, etc).

Starting with the July 2013 Security Update for Lync 2013 and Cumulative Update 2 for the Lync 2013 Client (not yet released as of this post's writing on July 9, 2013)...the Lync 2013 System Tray icon has been changed to simply be the blue Lync 2013 logo:

It no longer will change colors to show your status.  To see your status, you will need to hover your mouse over the icon:

This change was made to align Lync 2013 with the overall Office 2013 design standard for the System Tray icons.  I wanted to make people aware of this change as it is something users will see after the July 2013 Security Update is deployed and is a major change in the way the Lync System Try icon works.

  • I think this was a dumb choice. :(  Boo Microsoft.  Seeing the color indication of your status was highly useful... this is dumb.  The user has to move the mouse and hover instead of just shifting his/her eyes for a millisecond?  Boo.  At least add the color square on top of it like the Taskbar icon. :(

  • There was a lot of negative feedback to this change, and the Product Group heard it (loud and clear) and will be reverting things back.  Unfortunately, I don't have an ETA yet.

  • Thanks for responding to the customer feedback on the status icon issue.  Looking forward to the future update that will revert this change.

    We've also noticed that the icon for the new Meetings pane in the main Lync window does not appear correctly after installing the July 2013 Security Update.  Is this a known issue?

  • Maybe keep the logo, but have it change colors on your status... And maybe next time run these changes through some end users before releasing it...

  • "This change was made to align Lync 2013 with the overall Office 2013 design standard for the System Tray icons" ..... I wonder what these stupid standards are... Why do MS screws something that is working brilliant so far... Anyway.. I m happy that its being reverted.

  • Ever since Metro UI and putting menu labels in ALL CAPS, seems like Microsoft's design guidelines are a bit of a hot mess.

  • Thank goodness!  I was screaming this morning when I updated and found the status changes were no longer viewable on the icon.  Hopefully update will come out soon, but not holding my breath.

  • Terrible change. Let's hope MS reverts it back...

  • Formatting messages on the fly no longer seems to work as well: CTRL B U I no longer do bold, underline, italics.

    A bunch of backwards updates it seems.

  • It also looks like you can't make the main window smaller. It takes up more realestate. This CU Update imo brings more issues than it actually fixes.

  • Can we uninstall this updates manually? How?

  • I even ended up uninstalling Lync thinking my installation went busted. Feel like a dumb-ass. Thanks MS!

  • I'm glad I chimed in about this here:

  • Don't change it back. This icon looks WAY better.

  • I think this was a bad change and welcome that change back to show a user's presence.  

    Here is a thought, would be possible, to give the user a choice?  Those 2 or 3 who want the standard logo can keep it but the rest of us who liked having the presence status displayed can have it our way.  Could this just be added as a check box  under Tools>Options>General ?

Your comment has been posted.   Close
Thank you, your comment requires moderation so it may take a while to appear.   Close
Leave a Comment