Via @drrez on twitter I found this case study. The case study details Microsoft partner Unify2 who invest significantly in training their consultants, and have a number now at the significant milestone of Lync Master. Interestingly just like any business investment should be, Unify2 measure their return on this training investment “Based on just a single contract, our ROI on MCM certification is above 730 percent. Other customers may feel the same way and weigh the value of MCM certification when they select a vendor.”. There is a significant investment required in training, both in capital terms but also lost billable hours or project hours – but what other investment could you say delivers a 730% return?

I will be talking to a number of UK based training providers in the coming weeks and will report findings here.