ExpIT released version 1.3 of the ExpIT Event dashboard for SCSM 2012. This version is now available for download from http://www.expit.com/downloads.aspx New Features in version 1.3 include: · Support for Windows 8 & Windows Server 2012 · New team Progress tab showing ticket load per analyst or...

A great application by our partner (LINKdotNET) for System Center Service Manager… Windows Phone 7 : http://www.windowsphone.com/en-us/store/app/service-manager/de42d927-4c2f-4b8a-8abf-df739e26c59a Windows 8 : http://apps.microsoft.com/webpdp/en-US/app/service-manager-client/6283dbef-e01b-4100-a45d-b7a97ac08e3b...

The System Center Service Manager – Exchange Connector connects Service Manager to Exchange for processing incoming emails related to incidents and change requests. The emails can update the incident action log or change the status of an incident to resolved or closed. Incoming emails with special keywords...