Project connector for service manager is an Add-In for Microsoft Project that enables project owners/managers to create change request tickets directly from Microsoft Project directly into Microsoft Service Manager. The connector creates a change request ticket with the following characteristics: - Resource assignment from within service manager defined resources - CI’s are appended under description field of tickets generated - Change request number is added into the task as a separate column - Upon closure of change request, task is market as 100% complete in the Project plan - Connector allows for retrieval of change requests created by user from Service manager
Download the connector from here
Thanks to ExpIT for this great addition,