http://blogs.technet.com/b/mattmcspirit/archive/2009/12/18/academy-live-for-partners-understanding-service-manager-and-positioning-it-in-the-ecal-suite.aspxMore and more information is creeping out of Microsoft with regards to Service Manager.&#160; Part of the System Center family, and due for release in 2010, Service Manager is an integrated platform for automating and adapting your organization’s IT serviceen-GBTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)http://blogs.technet.com/b/mattmcspirit/archive/2009/12/18/academy-live-for-partners-understanding-service-manager-and-positioning-it-in-the-ecal-suite.aspx#3360231Wed, 06 Oct 2010 11:24:04 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3360231Liam Murray @ Cased Dimensions<p>SCOM is not a pre-requisite. If SCOM is installed, Service Manager can be used to remove a lot of the &quot;noise&quot; from the monitoring. Data tags within SCOM are automatically passed to Service Manager through a connector and Service Manager can profile the presentation of such information. Cased Dimensions are an Alliance Partner on the Service Manager Program and are happy to aid any partner with questions on Service Manager.</p> <div style="clear:both;"></div><img src="http://blogs.technet.com/aggbug.aspx?PostID=3360231" width="1" height="1">http://blogs.technet.com/b/mattmcspirit/archive/2009/12/18/academy-live-for-partners-understanding-service-manager-and-positioning-it-in-the-ecal-suite.aspx#3304244Thu, 07 Jan 2010 15:26:52 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3304244JudedeDude<p>Do you need SCOM or any prerequisites for this to work? </p><div style="clear:both;"></div><img src="http://blogs.technet.com/aggbug.aspx?PostID=3304244" width="1" height="1">http://blogs.technet.com/b/mattmcspirit/archive/2009/12/18/academy-live-for-partners-understanding-service-manager-and-positioning-it-in-the-ecal-suite.aspx#3303799Tue, 05 Jan 2010 15:08:13 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3303799MattMcSpirit<p>Great stuff - not too long to wait for it now either! :)</p> <div style="clear:both;"></div><img src="http://blogs.technet.com/aggbug.aspx?PostID=3303799" width="1" height="1">http://blogs.technet.com/b/mattmcspirit/archive/2009/12/18/academy-live-for-partners-understanding-service-manager-and-positioning-it-in-the-ecal-suite.aspx#3303798Tue, 05 Jan 2010 15:02:48 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3303798MicrosoftTrainingCourses<p>I've just come off a ITIL course and am looking forward service manager. Great post and nice blog!</p><div style="clear:both;"></div><img src="http://blogs.technet.com/aggbug.aspx?PostID=3303798" width="1" height="1">