We had the first of our 'Ask the Expert' sessions this morning (you can still register for the others, here!) and there were a load of great questions - some even had us stumped!
One of the questions that we were asked was around upgrading from Windows XP to Windows Vista Business, but on different architecture, so from x86 (32-bit) to x64 (64-bit). Initially, I thought this couldn't be done, and would require a clean wipe, and a reinstall with the full Vista version rather than the upgrade version. I was a little bit wrong...
This KB Article: http://support.microsoft.com/kb/932795/en-us details the ways you can upgrade from x86 to x64, in a number of different scenarios. In response to the actual question, to go from x86 XP to x64 Vista Business, you need to do the following, but before this, there are a few pre-requisites:
You need to have purchased the Windows Vista Upgrade (Or Full version) - in this case, we'll be using Vista Business 32-bit Upgrade. You will then have to access the 64-bit version (unless you are running Ultimate, as this ships in the box) from here.
After you get hold of the editions, x86 and x64, follow these steps:
OK, so that was pretty straightforward - if you want any further info on 32-bit upgrades on their own, you can read this KB Article here: http://support.microsoft.com/kb/932616/en-us
You should be able to upgrade - you'll need to get hold of the x64 media first, as Home Premium only ships with the 32bit version. You should be able to get the x64 version from here: http://www.microsoft.com/windows/windows-vista/compare-editions/64-bit.aspx at the bottom of the page. Once you've done that, if you want to dual boot, i'd recommend using Disk Cleanup first, to get rid of any unwanted files, and the hibernation file etc, then, if you follow the instructions here: http://blogs.technet.com/mattmcspirit/archive/2006/10/24/partitioning-vista.aspx to partition the hard disk up. You can then install x64 Vista on the new Partition by booting from your new x64 media.
Once all installed, you'll have a choice on boot, between your old 32bit install, and your new x64 install.
I am planning to buy a new Dell XPS 630. For some reason, Dell only ships the system with 32-bit Vista (Home Premium in this case). What would be the best/easiest way to upgrade to 64-bit Home Premium?
I'm having a similiar problem as a couple people on here-32 bit home premium and trying to upgrade to 64 bit ultimate. Keeps saying to boot from install media. How am I supposed to get this to work? I've booted from the start menu and it keeps asking me to partition then won't go anywhere else-wiped out my hard drive twice now and had to start from scratch. Please help!!??
Thanks for the message.
Firstly, let me apologise for the experience you're having - hopefully we can resolve things now.
Let's take a step back first and look at an upgrade path from Home Premium to Ultimate. There are only 2 ways to do an 'in-place' upgrade. What 'in-place' means is, you are already booted into Home Premium, and you put the Ultimate DVD in, and the Vista Install screen pops up, and you install using a wizard. You can only do the following 'in-place' upgrades:
Home Premium (32bit) -> Ultimate (32bit) or..
Home Premium (64bit) -> Ultimate (64bit)
You cannot do an in-place upgrade between different architectures - this type of upgrade has to be done from the POST screen, when the computer is first switched on.
So, what you need to do is, turn your PC off, then turn it on, put the x64 DVD in, and when you have the option, go into BIOS setup. Depending on your machine, you may have to press F2 or F10 at bootup. If you miss it, simply press CTRL & ALT & DEL to reboot the machine. Once in the BIOS, ensure that your CD/DVD drive is at the top of the 'Boot Order'. Once you've done then, exit the BIOS and save changes, reboot the machine, and you should get a message to 'press any key to boot from DVD'. Press a key and this will bring you into the Windows Setup - you should then be able to install Ultimate (x64)
Hope that helps,
Hello, I am Glenn from the Philippines. I purchased a toshiba dynabook TX65PLF from Japan with OS home premium SP1 japanese version. Of course, it is difficult for me to navigate my laptop because I don't know Japanese language. Now, my friend tells me to upgrade my Home Premium SP1 OS into Vista Ultimate OS because it has a multiple language feature. However, I don't know wether my laptop OS has 32bit or 64 bit. Is it possible to upgrade my Japanese version Home premium SP1 to English version Windows vista ultimate? or should I also upgrade it into japanese version Windows vista ultimate since it has multiple language features? Please help me.
I'm checking with some people here at Microsoft, but, off the top of my head, you have a few options. Firstly, I went to Babelfish and translated the word 'System' into Japanese and it came back with システム which you could copy into the start menu and select the result - this should tell you whether it's x64. Alternatively, an easier way would be to click on the Orb, Programs (or the Japanese equivalent) and scroll up to the Internet Explorer 7 icon - in my list, as I have an x64 system, I see 2 versions of IE, one that's called Internet Explorer, and the other that's listed as Internet Explorer x64. This means I have an x64 system.
I'm pretty sure you will have x86 installed, so, you have to decide what you want to do - you can upgrade this installation to Ultimate using the Anytime Upgrade, which is an online service (http://www.microsoft.com/windows/windows-vista/get/anytime-upgrade-overview.aspx) or you can purchase from places like Amazon. Either way, this will take your installation from Home Premium to Ultimate, within which you can then connect to Windows Update to get the English, or your preferred language pack. In fact, according to the website, you can purchase the Anytime Upgrade in whatever language you like - it doesn't have to be Japanese.
Your other option, is to simply purchase a copy of Windows Vista Ultimate, (not the Upgrade version, the full version) and install from scratch - this would wipe your machine, but you would have a clean, fresh, English system to use.
If any further information is brought to my attention, I'll let you know as soon as possible.
I read through all of this and I have a couple questions. First off, I recently bought an ASUS laptop with 32-bit Premium, and I'm looking to upgrade to 64. I went to the site you suggested to get the 64-bit DVD, continued to put in my product key and the next page brings me to the same page, just with an error message saying, "We're sorry, the following error(s) have occurred:
No Offer Found"
Any explanation to that?
And another, my laptop has 2 hard drives...can I just copy Program Files, Documents and Settings, and whatever on to the second hard drive, install, and then just move everything back??
Thx for the help!
Question. I went to type in my product key to get the 64-bit DVD sent to me, and when I proceed to the next screen, it says that there has been and error: no offer available.
I'm confused by what that means??
And also, when I do go to upgrade, my laptop has 2 hard drives...can I just move the important folders such as documents and settings and program files to the second hard drive, install, and then just copy everything back over and still have all my data and programs function?
Thanks for the help!
I have an OEM copy of VISTA Ultimate 32 bit currently installed on my system. I want to upgrade to 64bit due to the memory limits on the 32bit (which 4 gigs seems like a low limit in these days and times, i'm maxing out with what apps/games i currently run)... When I went to the MS website for alternative media and enter my product key, it tells me:
We're sorry, the following error(s) have occurred:
No Offer Found
Order Windows Vista SP1 Alternative Media.
Does this mean i'm SOL? or do I need to do something else to move to 64bit?
hello...im from malaysia..can i have some help please..i have this installation disc for windows vista ultimate 32-bit..and it wont need any product key for the installation.. i already install it and it's already been activated..but at the system information,it show a dell logo..doesnt undrstand anything..so..want to know..can i upgrade it to vista ultimate 64-bit using a windows vista ultimate 64-bit installer that does not yet been activated and didnt have a dell logo on the system information..and if can..how to upgrade it..and..are i have to install a product key for activate it..couse,if yes...i will have a big problem..i didnt have any product key..just a copy of the windows installer 32-bit activated and 62-bit not yet been activated..so...hardly need a lot of help please..need some suggestion..if can..please,someone email some help/suggestion to my email..firstname.lastname@example.org
I’m not sure I fully understand your situation – Do you have a Dell machine? Is it a Dell 32-bit disc you have? If you have a Dell logo in the ‘System’ information, it tells me that this is a Dell specific image that has been put onto that machine. If you’ve somehow installed this image on to another piece of hardware (not Dell), then something’s wrong there for a start.
If you want to upgrade to x64 Vista, you’re going to need to speak to Dell (assuming it’s a Dell machine you’ve bought, with 32-bit Vista on it!) If it’s not a Dell machine, all I can suggest is that you’ll need to buy a full copy of Vista x64 and install it fresh on the hardware (and activate it). You’ll need to reinstall your programs etc, and make sure you make a backup of your files and folders that are important to you, first. This way, your machine will be legal, and activated.
I think the reason it says ‘no offer found’, is probably due to the fact you’re running the version of Vista that ships on the hardware, rather than a full packaged version of Vista that you’d buy standalone from the shops.
You’d need to contact your OEM Vendor, in this case, ASUS, and ask them for a 64-bit version.
With regards to upgrades etc, I would copy across any folders that are found within your ‘Sam’ folder, assuming ‘Sam’ is the name you’re logged into your PC as. So, in my example, if I click on the Start Menu, and click on my name in the top right, all the folders that exist under there, I would say backup to the 2nd drive.
With regards to programs etc, I’d speak to ASUS. You’re not going to be able to copy programs across – you’d need to install them fresh on the x64 installation, which means you’ll need the discs/install files. This may or may not be an issue for you?
What I would say is, what is your reasoning for going to x64? Are you running x64 applications? If you’re not, I’d say it’s probably a better idea to look after the x86 version you have, use disk cleanup, defrag etc to keep it ticking over nicely, and stick with 32-bit. In some cases, going to x64 can result in poorer performance, especially if your applications weren’t written for x64 platforms...
I believe this is because you’ve purchased Vista OEM. OEM ships on hardware, so, say you purchased a Dell laptop with Vista 32-bit, and you wanted to put x64 Vista on it, you have a few choices to make. You either go out and buy a Vista x64 Full Packaged Product (not OEM) from the store, or, you contact Dell and ask them for x64 media instead.
Using the website as listed on this post, won’t work for the OEM version of Vista – it’s only for the FPP version I believe. OEM Vista owners have to contact their OEM vendor for their system.
Is yours a white box system? Have you built it yourself? If so, you’re not going to be able to contact the manufacturer, so you’re only option is to purchase Vista x64 separately. Whether that’s through the same channel you purchased the 32-bit version, or whether that’s through buying Full Packaged Product, it’s up to you.
I'm sorry to ask this, but for some reason I'm still not clear even after reading this entire thread. I want to be sure I understand before I begin. I have installed Vista 32-bit Ultimate. I'm going to upgrade to Vista 64-bit Ultimate. When I'm done doing so, will my currently installed programs be preserved? Or will I have to re-install all of them? This is a gaming machine, and I have *a lot* of games installed, it'd be nice not to have to re-install all of them!
You're changing the architecture of the system, so yes, you are correct - it would have to be a fresh install and you would lose all your programs/games. x64 Vista will have different registry entries, plus, a different Program Files structure too. Best thing to do would be to back up all your files and folders, especially those is your 'name' folder, on your start menu - so things like documents, favourites, game saves etc, and then import them in to the fresh installation.