I get asked this question very frequently on where can you locate the We Share Your Pain Video.  It is a fun video that shows another tool in progress at Microsoft.  Enjoy!  Look forward to your comments.  :-)

Q: Where can I get the We Share Your Pain Video (WYSP)?
A:
I get this question quite a bit, it is a fun little video on IT Showtime located here:  http://www.microsoft.com/uk/technet/itsshowtime/sessionh.aspx?videoid=9999
The video is under the title: WSYP Project: leverage customer feedback for software quality.  If you have never seen the video it is very funny, and will answer the question what happens when I click on the button that sends the error report to Microsoft. Enjoy.