I’m back in the rhythm of things after a week or so of pure ITIL v3. Today I’ve been looking at very different processes – the back office pieces that make up the System Center Alliance. I blogged earlier about the high level aims of the System Center...

Oh joy. I’ve been digging into the mapping between ITIL v3 and the new Microsoft Operations Framework v4. There are a lot of white papers from Microsoft: http://technet.microsoft.com/en-us/library/cc506049.aspx There is also a good MOF v4 overview from...

I’ve been out of the office all week taking training. One of my areas of specialty is ITIL – I’ve been in Brisbane, Australia taking the ITIL v3 Managers Bridge training and exam with The Art of Service . One of my future blog posts will most likely cover...

Now that Hyper-V is generally available I’ve been spending a few days building a test lab server using hardware loaned by AMD . On the surface the machine should be a fantastic workhorse for setting up a System Center virtual lab – a Dell Latitude D531...