The Case of the Random IE Crash

re: The Case of the Random IE Crash

karlsnooks — Fri, 11 Mar 2011 04:06:32 GMT

@Karl v. : Take a look at RevoUninstaller Pro

re: The Case of the Random IE Crash

Karl v. — Thu, 10 Mar 2011 23:26:43 GMT

I first learned about Systernals while contracting at Huge Softrware company in Redmond. The tools are phenominal for hunting down issues. So is the name Winternals or Systernals. Regardless, I ma the rhero on the days I fix my wife's machine at home Vista X64 but I am henpecked in moste case when i can not show the same troubleshooting skills as Mark. Which gets my usual reply "go use your MAC this one is gonna take a while" and in moste case I just reboot and hope it doenst come back. In one hand I hate to be asked everytime any things is installed " are your sure you want to install this spy ware?... Yes" but on the other hand So many times i went to ADD\Remove application and the software I know is intalled but not present there and an unistall is not available in program files tree. I ma left to just delete floder and try to find reg entry and delete. Rather than sugessted by other post to alter windows force 3rd parties to follow basic steps to ensure that all software essentliy cannot install with out an unistall feature. Too easy right? Regardless Mark is my hero and as far as my wife is why can' you be more like HIm .... HAHAHAH

re: The Case of the Random IE Crash

ninja — Fri, 14 Jan 2011 14:38:43 GMT

Awesome! Seems Holmes explaining to Watson. Hats off to your train of thoughts

re: The Case of the Random IE Crash

Eileen Eulich — Sun, 09 Jan 2011 02:59:37 GMT

>> Hey, I'm one of those people who can't understand a word your (sic) saying

Lori, maybe you shouldn't be coming to a site called 'technet' if you have a problem understanding technical issues. Get a mac or something.

>> Mark, would it be possible to add a print mode to your blog. I really like to print out your posts for offline reading

HAHA! That's a good one. Do you print out spreadsheets and work on them too? LULZ

re: The Case of the Random IE Crash

Lori — Wed, 22 Sep 2010 14:31:42 GMT

Hey, I'm one of those people who can't understand a word your saying. The same problem has been happening on my work computer for over 2 months now! If I hadn't stumbled on this blog, I may not have ever figured this out. I work part-time so my computer is shared with another person who happens to be constantly downloading music and whatever (I'm 55, she's in college and 25) that I don't even know how to do. There is always something going wrong and the attorney's we work for refuse to agree on who will pay to debug the computer. So you see our dilemma. In fact, one of the attorney's had a virus in his computer and just bought himself a new one instead of taking it in to have it looked at. Is it possible to have somebody's email so that if I run across a problem that I can't figure out, I can ask for help? I'm the only one in this office who tries to figure anything out when it goes wrong! The friend I did have to help previously became ill and has a brain tumor and is no longer capable of giving me pointers, so I would really appreciate any help I can get. lori_wedde@yahoo.com

re: The Case of the Random IE Crash

seks izle — Wed, 08 Sep 2010 12:00:01 GMT

drive by installs like this should be treated like a virus and all av software manufactures should be made aware of these issues. Did you figure out what software did the rogue install?

re: The Case of the Random IE Crash

San Diego Mobile Notary — Sun, 05 Sep 2010 14:47:17 GMT

Great analysis. I love all your very thorough work. It is with incredible patience and deep understanding that you are able to convey exact causes with everyday problems. I would hope the Microsoft reads your work and decides to implement corrections that will make their products less error prone to the general user.

Thanks for the great work. Keep them coming. :)

Kurt

<a href="http://www.melissasmobilenotary.com">San Diego Mobile Notary</a>

re: The Case of the Random IE Crash

Davorin Mestric — Tue, 10 Aug 2010 08:17:00 GMT

Seriously, dude, both Process Explorer and WinDbg need statistical extensions, where you use the crash data people around the world are sending to MS when crashes like this happen:

IExplore.exe

nt.dll --- 80% IExplorers have nt.dll --- 1% IExplorers that crashed have nt.dll

yt.dll --- 10% have yt.dll --- 8% IExplorers that crashed have yt.dll

Or something similar, then it becomes obvious what belongs there and what is rare add-on, and how much it would increase chances of a crash. Then buggy crap would jump out.

Similar can be done for driver files. All the data already exists.

re: The Case of the Random IE Crash

Yuhong Bao — Thu, 29 Jul 2010 07:55:32 GMT

Jeff Dowling: Try contacting product support, you may have to pay, but they will help debug the problem and if it is indeed really MS's fault, they may create a hotfix.

re: The Case of the Random IE Crash

Yuhong Bao — Thu, 29 Jul 2010 07:53:14 GMT

Tip: At the end of the KiUserExceptionDispatcher line, there is a context pointer you can use .cxr against. Similarly when you are kernel mode debugging and you see a TrapFrame pointer at the end of line, you can use .trap against.