As we move from one generation to the next,  there are new communication methods that become available and others that fall by the wayside,  could 'Facebook' be the next wave?.  If look at previous generations,  they all have different...

It's a question I get asked quite a lot and answer I give comes from a pool of cultural or organisation characteristics I have experienced when talking to companies that have deployed OCS in anger (in a good way). I have been meaning to write it down...

When I talk to someone about Microsoft Unified Communications,  I sometimes find it hard to include everything I want to talk about ... I even start to forget about the smaller things that joining the telephone to the desktop has done for me, ...