Brett Johnson sent me a link to an interview between UC Stratergies.com and Christopher Thompson from Cisco.

Have a listen yourself here,  some 'interesting points' mentioned during this interview.  Will leave you to decide if you agree or not

• Click to Call - Chris was surprised people still talk about it
• Desktop phones should still be a considerable part of an organisations investment into Unified Communications
• PC is no longer the dominant device
• People don't tend to respond to email once they have read it on their 'blackberry'
• Microsoft Unified Communications depends on a PC. You need to embrace all elements of Microsoft UC otherwise it doesn't work

Other interesting points raised

• Millennials may be the first generation to grow up without fixed lines as standard in their homes
• Millennials communicate in a different way using presence and social networking as a means of communication

Enjoy :-)