MAP Toolkit has been updated to capture Lync Usage Tracking information for Enterprise and Plus usage. In MAP Toolkit 7.0, the Lync Usage Tracking scenario only captured Standard user and device usage. This blog will provide the instructions for running the MAP Toolkit to capture Lync active user and device information and show you how to see the results.
The MAP Toolkit connects to the Lync front-end server through PowerShell to determine connection information to access the Lync monitoring databases. Once the MAP Toolkit connects to the Lync monitoring databases, it will run a series of queries to determine users and devices Standard, Enterprise, and Plus usage. The MAP Toolkit determines usage based on the Lync user licensing offerings that are described at http://lync.microsoft.com/en-us/get-lync/Pages/lync-licensing.aspx.
1. Launch the MAP Toolkit
2. Create an inventory database
3. Launch the Inventory Wizard by clicking on the Perform an inventory
4. Select the Lync Server scenario and click Next to continue.
5. Select how you would like to discover devices for the Lync Usage Tracker scenario. Generally, you will either select Use Active Directory Domain Services (AD DS) or Scan an IP address range to inventory devices running Lync. If you just want to capture Lync usage data and not inventory devices running Lync software, you can select to manually enter the Lync front-end server names by selecting Manually enter computer names and credentials or Import computer names from a file. Click Next to continue.(NOTE: for this blog, I will select enter computers manually)
Here is an overview of each option:
6. Specify the credentials to connect to Windows machines, the Lync front-end Servers and Lync Monitoring databases. If the same credentials are used to connected to the Lync front-end server through PowerShell, select PowerShell also. Otherwise, specify different credentials for PowerShell. Click Next to continue after saving the credentials.
7. Specify the credential order. Click Next to continue.
NOTE: Generally, you will just keep the default.
7. Unselect “Validate SSL Certificate” if you don’t want MAP to verify SSL certificate. If you want MAP to verify the certificate, then you need to have the certificate installed on the machine running MAP. Click Next to continue.
NOTE: Even if MAP does not verify the certificate, MAP will still use SSL when connecting.
9. Verify your selections and then click Finish to start the inventory process.
1. After the inventory has completed, select the Usage Tracking scenario and then you can view the Lync Server tile as shown below. This tile will give you a quick summary of the total number of devices and users that the MAP Toolkit discovered when connecting the Lync monitoring database.
2. Next, you can click on the Lync Server tile to see additional information and to generate the Lync Usage Tracking Report. Here is a screenshot of the detail view.
3. The Lync Usage Tracker report contains 5 worksheets showing the details of the usage that was captured from the Lync monitoring databases. The report puts the usage for users and devices into the Standard, Enterprise, and Plus usage buckets.
As I mentioned early, the MAP Toolkit connects to the Lync monitoring databases to determine usage by running several queries. Lync does not always provide enough information in the monitoring databases for the MAP Toolkit to determine the usage. This is indicated within the Lync Reports by Insufficient Data. So for example, if you look at the Device worksheet of the LyncUsageTracker report, you will see Insufficient Data for Computer Devices.
What do the values in the report mean:
Here is a summary of the possible licenses that are required based on the MAP Toolkit assessment. The values have these meanings:
Common Area Phone
If a Common Area phone is deployed, it will always require Standard and Plus license.
Yes or Insufficient Data
For computer devices, cannot determine if Enterprise or Plus license is required.
If the standard column says, “Insufficient Data”, this means the device has the Lync Client Software, but no usage data was found.
Yes or No
Can determine usage.
The MAP Toolkit can be downloaded at http://technet.microsoft.com/en-us/solutionaccelerators/dd537566.aspx.
At any time you can send an email to mapfdbk@microsof t.com with recommendations, questions, or any other feedback you have. Our entire development team monitors this email alias so we all see and consider every email that comes through. Additionally, you can submit feedback through the MAP In-App feedback, see http://blogs.technet.com/b/mapblog/archive/2012/05/29/providing-feedback-about-the-map-toolkit.aspx for more information.