The long awaited standalone SkyDrive Pro sync client has just been released! The standalone SkyDrive Pro sync client allows users of SharePoint 2013 and SharePoint Online in Office 365 to sync their personal SkyDrive Pro and any SharePoint 2013 or...

On July 19th, 2012 Microsoft Dynamics CRM Online on-boarded to a new administration portal and billing platform. Together the portal and billing platform are referred to as the Microsoft online services environment . This environment is designed to streamline...

Microsoft Dynamics CRM integration with Microsoft Office 365 adds a new dimension to the concept of a user. User records are stored in both systems’ databases, and are synchronized. In addition, different types of users may exist to handle the...

The trial creation experience around CRM Online has changed. In the previous UI you could pick your Country (ie. your location, determining what datacenter your trial will be created in) and your base language . The base language is a language used when...

As a subscriber trusting your business critical application with an Online Services provider, you are of course demanding assurance and accountability in the form of Service Level Agreements (SLAs). The "Service Level Agreement for Microsoft Online...

Synchronizing SharePoint Online document libraries with Windows Explorer has always been a hot topic. My post on the topic from October 2011 has been viewed more than 10,000 times. In previous versions of Office 365 its been possible, yet a little...

Click here to download "CRM for Dummies" from download.microsoft.com See also CRM Online videos - link

The ability to share your SharePoint sites and documents with people outside your organization is a very compelling capability in SharePoint Online. You are allowed up to 500 unique external users per month on the P-plans, and 10,000 for the M and E plans...

The new Office 365 Service Descriptions can be easily accessed in your favorite browser; just type office365sd.com in the address box, and you'll get a full list of service descriptions . Each service description will give you tables comparing...

On July 19th, 2012 Microsoft Dynamics CRM Online on-boarded to a new administration portal and billing platform. Together the portal and billing platform are referred to as the Microsoft online services environment . This environment is designed to streamline...

In the new Office 365, Mac users can download Office for Mac 2011. So what to do if you want your Office for Mac now, and your tenant hasn't yet been upgraded to the new Office 365 experience? If your are an existing Office 365 E-plan customer,...

Companies who have gone through a merger often need to have separate Global Address Lists (GAL) per company, with functionality that allows users to see only other appropriate users. Schools often need different views of the GAL for subsets of users...

With the December 2012 Service update (aka "Polaris"), we introduced the ability for customers to provision and manage multiple CRM instances within a single subscription. This opens up new enterprise customer scenarios such as separate instances for...

Social CRM Far more than a passing trend, social is here to stay. But when it comes to applying it to your business, you may be asking, "Where do I start?" The answer is simple: start with the priorities you have for your business. Example...

Exchange Online provides the following rich features that can help your end users easily collaborate in email: Site mailboxes Public folders Shared mailboxes Groups (also called distribution groups) Each of these features has a different...

The new SharePoint Online, available with Office 365, includes a wide variety of improvements and new features. Discover how SharePoint Online can help you share your work and work with others, organize your projects and teams and discover people and...

If you’re part of a Microsoft Dynamics CRM Online organization and you choose to install product updates, you have the option to integrate Yammer into your sales and service processes. You can stay up to date with the records you care about and...

The iPad browser experience is supported on all iPad device hardware revisions as long as the iOS operating system version is 6.0 or higher. If you attempt to access the Microsoft Dynamics CRM website from an older iOS version, you will be redirected...

Microsoft Partners can access two new courses on the Partner Learning Center. Microsoft Dynamics CRM December 2012 Service Update: iPad Experience - link This course describes the iPad experience in the Microsoft Dynamics CRM December 2012 Service...

If you are a Microsoft partner looking at a CRM Online practice, and need a fast overview of the ins-and-outs of what you need to do, then this guide is for you. The guide will cover what you need to know and where find it, train for it and...

Before you create and configure a hybrid deployment using Microsoft Exchange Server 2013 and the Hybrid Configuration wizard, your existing on-premises Exchange organization must meet certain requirements. If you don't meet these requirements, you...

The CRM Online December 2012 Update aka Polaris has been rolled out to our datacenters and existing tenants have been upgraded. You will enjoy a brand new form experience for many of the entities, e.g the Account entity (see below) Opt-In ...

Microsoft is preparing to roll out the new SharePoint Online as a part of Office 365. As a result of this initial phase of the SharePoint Online service update, you may be affected by some of the design changes. Below is a consolidated list of items with...

In case you missed it - the latest Product Use Rights (january 2013) now includes a note under Additional Terms #3, page 82 "3. Each user may also use one of the five activations on a network server with the Remote Desktop Services (RDS) role enabled...

If you are a visual learner then these videos might be useful. Office 365 video training courses Whether you’re new to Office 365 or want to learn a few new tricks, these courses will teach you how to use email, share documents and collaborate...