Microsoft Lystavlen - the Online display board

Lystavlen is the danish word for 'the display board'. This blog is all about sharing the beauty of Microsoft Online Services
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  • Blog Post: If you are eligible for Microsoft Social Listening but don't see it in your CRM

    Jesper_Osgaard
    Microsoft Social Listening (MSL) is a powerful new service that your organization can use to monitor social media channels like Facebook and Twitter. Use Microsoft Social Listening to track products, brands, competitors, and campaigns globally and in real time to gain a true understanding of your customers...
    on 3 Dec 2014

  • Blog Post: Understanding the Sentiment Engine in Microsoft Social Listening

    Jesper_Osgaard
    Sentiment Analysis If you want to see how the public perceives your company or product, you can use sentiment analysis, which determines people’s attitudes toward a topic. Sentiment analysis reflects the public perception of a post’s content in relation to the keywords that were used to...
    on 25 Sep 2014

  • Blog Post: New in Microsoft Social Listening - Location Analysis

    Jesper_Osgaard
    Now you can analyze posts from specific countries, regions, or location groups in Microsoft Social Listening and filter your data to see where the posts are coming from. You can access location analysis by navigating to Microsoft Social Listening > Analytics > Location . On the Location...
    on 1 Aug 2014

  • Blog Post: How to Configure Social Listening in CRM Online

    Jesper_Osgaard
    Microsoft Dynamics CRM Online (CRMOL) and Microsoft Social Listening (MSL) are Better Together – you can add MSL data into CRMOL Dashboards and record forms for convenient and proactive social insights In this blog post I'll take you through the steps needed to setup the integration between...
    on 15 Jul 2014

  • Blog Post: Understanding Average in Microsoft Social Listening

    Jesper_Osgaard
    Microsoft Social Listening (MSL) is coming - and you can read more in my previous blog posts " Are you learning? Analyzing using Microsoft Social Listening " and " Are you listening? " In the last few weeks I've gotten a few questions about the average curve(s) in MSL, so I'll...
    on 13 May 2014

  • Blog Post: Are you learning? Analyzing using Microsoft Social Listening

    Jesper_Osgaard
    In yesterdays blog post " Are You Listening " I talked about how to set up Search Topics in Microsoft Social Listening to listen in on the social networks. Now that I have my searches in place I can start analyzing and learning. Say I want to learn whats going on with Dynamics CRM...
    on 19 Mar 2014

  • Blog Post: Are you listening?

    Jesper_Osgaard
    Social listening can be vital in understanding how your messaging, products, and brand are resonating with your customers so you can adjust them before you’ve spent your entire marketing budget on a campaign customers don’t care about. Are you ready to hear what consumers are saying about...
    on 18 Mar 2014