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Microsoft Lystavlen - the Online display board
Lystavlen is the danish word for 'the display board'. This blog is all about sharing the beauty of Office 365 and CRM Online.
Address Book Policies
Business contact manager
CRM for Tablets
CRM Online Fall '13
December 2012 Update
Microsoft Dynamics CRM 2013
Office 365 M Plan
Office 365 Preview
Office for Mac 2011
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Microsoft Lystavlen - the Online display board
Just published "Integration Guide: Microsoft Dynamics CRM Online and Office 365"
We just published a new guide - "Integration Guide: Microsoft Dynamics CRM Online and Office 365" The unified offering of Microsoft Office 365 with Microsoft Dynamics CRM Online combines familiar Microsoft Office applications with a powerful customer relationship management solution accessed...
26 Feb 2014
Troubleshooting Password Sync
Few people like to key in passwords all the time. Once you've logged into your local Active Directory (AD) you probably dont want to provide another set of credentials for your Microsoft Online Service (Windows Azure Active Directory - WAAD ) to access eg. your CRM Online data If you dont want...
21 Jan 2014
How to save 30-40% on first years license
If you are an Office 365 customer with a Midsize (M) plan you are eligible for a 30% discount on new Microsoft Dynamics CRM Online Professional licenses. Microsoft Dynamics CRM Online alongside your Office 365 empowers your teams to engage more effectively with your customers. This combined power...
18 Dec 2013
Get your brand new CRM 2013 - Release Preview Guide
We've just released a short 19 page Release Preview Guide highlighting some of the key investment areas we are making with the upcoming Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online Fall '13, amongst others the Reimagined User Interface - view everything you need in one spot, new...
9 Sep 2013
Quick Guide to Creating a Trial on CRM Online
IMPORTANT - If you have an Office 365 tenant already you should NOT create a CRM Online trial the way its outlined in this guide. Instead you should start the trial directly from within your existing Office 365 tenant using the Purchase Services section (see #8 below for the location of this section...
20 Jun 2013
Chosing between CRM Online Multiple Instances and Multiple Tenants
In larger CRM Online deployments with complex structures of departments, regions, development/test environments etc you'll often want to consider seperate instances. But should these seperate instances go in the same tenant or in multiple tenants? Whats a "tenant"? A Microsoft Online Services tenant...
19 Jun 2013
Phases and Requirements during transition of your CRM Online organisation
On July 19th, 2012 Microsoft Dynamics CRM Online on-boarded to a new administration portal and billing platform. Together the portal and billing platform are referred to as the Microsoft online services environment . This environment is designed to streamline and improve the customer experience across...
8 May 2013
How to set the base language in a CRM Online Trial
The trial creation experience around CRM Online has changed. In the previous UI you could pick your Country (ie. your location, determining what datacenter your trial will be created in) and your base language . The base language is a language used when installing Microsoft Dynamics CRM Online for your...
29 Apr 2013
How you can use Yammer in CRM Online
If you’re part of a Microsoft Dynamics CRM Online organization and you choose to install product updates, you have the option to integrate Yammer into your sales and service processes. You can stay up to date with the records you care about and hold conversations with your colleagues without...
8 Mar 2013
Supported iOS Versions in Dynamics CRM
The iPad browser experience is supported on all iPad device hardware revisions as long as the iOS operating system version is 6.0 or higher. If you attempt to access the Microsoft Dynamics CRM website from an older iOS version, you will be redirected to the standard Mobile Express experience. This...
15 Feb 2013
The CRM Online December 2012 Update aka Polaris has been rolled out to our datacenters and existing tenants have been upgraded. You will enjoy a brand new form experience for many of the entities, e.g the Account entity (see below) Opt-In To get started with the update as an existing CRM...
24 Jan 2013
Preparing for the Next SharePoint Online Service Update
Microsoft is preparing to roll out the new SharePoint Online as a part of Office 365. As a result of this initial phase of the SharePoint Online service update, you may be affected by some of the design changes. Below is a consolidated list of items with pointers to documented fixes and posted workarounds...
21 Jan 2013
Are you a visual learner?
If you are a visual learner then these videos might be useful. Office 365 video training courses Whether you’re new to Office 365 or want to learn a few new tricks, these courses will teach you how to use email, share documents and collaborate on projects, set up and attend online meetings...
15 Jan 2013
NEW - CRM Launch Portal
In case you missed it - Microsoft Partners can now leverage a bunch of great materials on the new Launch site in preparation for the December 2012 Service Update of CRM Online
17 Dec 2012
NEW Live and On Demand Web Casts on the Microsoft Dynamics CRM December 2012 Service Update
Soon we will release the new CRM Online - also known as the Microsoft Dynamics CRM December 2012 Service Update. The release will feature lots of exciting news in the feature set, user interface and the Software Developer Kit (e.g new bulk data upload API). To learn more about the Microsoft Dynamics...
29 Nov 2012
NEW Trial Guide: Microsoft Dynamics CRM Online and Office 365
Are you an Office 365 customer or partner? Then I'm sure CRM Online will be a plus for your organisation. See for yourself. Try for your self. The unified offering of Microsoft Office 365 with Microsoft Dynamics CRM Online combines familiar Microsoft Office applications with a powerful customer relationship...
28 Nov 2012
Customizing the Process Control in the New CRM Online Forms
Process Control Customization Tool In the upcoming December 2012 Service Update of CRM Online, the new forms include default predefined processes for sales and service . These processes are surfaced through the Process Control, commonly referred to as the Sales Process or Service Process control,...
26 Nov 2012
Differences Between Using File Attachments and SharePoint Online Integration in CRM Online
If your organisation have more complex document management needs than merely being able to attach a document to a CRM Online record, the integration between CRM Online and SharePoint Online offers great additional features and benefits. The following table compares the differences between using file...
25 Nov 2012
New Feature: Multiple Instances in the upcoming release of CRM Online
Microsoft Dynamics CRM Online became available on the Microsoft Online Services portal as part of the Q4 2011 release. This meant that CRM Online is managed on the same billing and provisioning platform as Office 365. In the current release you can only have one CRM instance (aka organisation) associated...
21 Nov 2012
Understanding storage in CRM Online
Microsoft Dynamics CRM Online allocates an initial 5 GB of storage. This storage is pooled and shared by all service users. In addition, a company may purchase more Microsoft Dynamics CRM Online storage in gigabyte increments charged monthly, currently USD 9.99 per GB per month. Storage is shared across...
18 Nov 2012
Comparing CRM On-Premises to CRM Online
Dynamics CRM is at its heart an ASP.net web application built and deployed on Microsoft’s Internet Information Services (IIS) and SQL Server. Its available for you to run in your own datacenter (CRM On-Premises) or to consume out of Microsoft's public cloud ( CRM Online / multi-tenancy model...
16 Nov 2012
Performance Considerations for CRM Online
If you are experiencing performance issues in your CRM Online, a first step in identifying the source of a performance issue is to determine whether or not network factors (mainly bandwidth or latency) seem to be part of the problem. Low bandwidth and high latency will negatively impact the end...
1 Nov 2012
Winning combination - a shared mailbox in Exchange Online and a queue in CRM Online
A very popular feature in Exchange Online is shared mailboxes . A shared mailbox is a mailbox that multiple users can open to read and send e-mail message. It does not require a license if it doesn’t exceed 5 GB in size, and you are free to create as many shared mailboxes as you like. It can provide...
29 Oct 2012
Learning Path to become a CRM Online partner
Office 365 partner? Looking to expand your business opportunities with new and existing customers in the public cloud? You should consider adding CRM Online to your portfolio. Office 365 and CRM Online go hand in hand, and you'll probably have several customers wanting to look into how CRM Online can...
23 Oct 2012
CRM Online and Office 365 are better together
As of october 1st I'm in a new role in Microsoft. I've joined the fantastic CRM team here in Denmark and I'm very excited about how Microsoft CRM and CRM Online can help any organisation out there manage customer (or any entity) relationships. Coming from Office 365 I'm a true believer of the public...
6 Oct 2012
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