Microsoft Lystavlen - the Online display board

Lystavlen is the danish word for 'the display board'. This blog is all about sharing the beauty of Microsoft Online Services
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  • Blog Post: Who's the Admin?

    Jesper_Osgaard
    If you (as a CRM Online customer) ever wondered if your organisation did receive an email from Microsoft, it might be helpful to know who is the administrator of your organisation (and hence is on the receiving end of communications from Microsoft). Hopefully these links will be of help: Identifying...
    on 1 Dec 2014

  • Blog Post: Microsoft Dynamics CRM Online reporting considerations

    Jesper_Osgaard
    Microsoft Dynamics CRM Online has a number of capabilities that allow customers to surface business data that helps them drive decisions and interact with their customers more effectively. Capabilities that are available within CRM Online include: views charts dashboards Microsoft SQL...
    on 6 Oct 2014

  • Blog Post: From Inside Our Cloud

    Jesper_Osgaard
    Want to know how we secure your data and privacy? Please take a look inside our cloud via these four short videos (links below) Is your Data Safe at Rest? When your data is in the Microsoft data centers or within Office 365 services can you trust that it is safe at rest? Lead Office 365 engineer...
    on 18 Sep 2014

  • Blog Post: New Microsoft Dynamics CRM Online Webcasts for Microsoft Partners (EMEA)

    Jesper_Osgaard
    If you are a Microsoft Partner with access to Microsoft Partner Network (MPN) and Partner Learning Center (PLC) you have access to a bunch of relevant one hour webcasts around CRM Online, Dynamics Marketing, Unified Service Desk and more. The webcasts are delivered out of Germany (in English) and...
    on 18 Sep 2014

  • Blog Post: TestDrive Now

    Jesper_Osgaard
    Now you can TestDrive: Microsoft Dynamics CRM to learn how to manage contacts, put social media insights to work and utilize knowledge bases. Microsoft Dynamics Marketing to learn how to plan and manage brand assets, execute automated multi-channel campaigns, and measure marketing ROI. Microsoft...
    on 1 Sep 2014

  • Blog Post: Mapping the Basic User to Security Role Settings - Suggestions

    Jesper_Osgaard
    In Dynamics CRM we have three types of User Subscription Licenses (USLs); Professional, Basic, and Essential Professional users has full rights to 'everything' in CRM Essential users has rights to custom entities primarily Basic users sits sort of in-between, in terms of use rights...
    on 21 Jul 2014

  • Blog Post: How to Configure Social Listening in CRM Online

    Jesper_Osgaard
    Microsoft Dynamics CRM Online (CRMOL) and Microsoft Social Listening (MSL) are Better Together – you can add MSL data into CRMOL Dashboards and record forms for convenient and proactive social insights In this blog post I'll take you through the steps needed to setup the integration between...
    on 15 Jul 2014

  • Blog Post: Free Updated CRM Online Trial Experience and eBooks

    Jesper_Osgaard
    Trialing CRM Online has never been easier. Just click http://go.microsoft.com/fwlink/?LinkId=252780 and your are only minutes away from a great trial experience If you do have an Office 365 tenant already please use the "Sign in" button at the top right corner to ensure your CRM Online...
    on 9 Jul 2014

  • Blog Post: Five steps to a successful CRM Online trial

    Jesper_Osgaard
    Many customers start their journey towards CRM Online with a 30 day free trial, with 25 users . The "easiest" way for your trial to be a waste of time is creating the trial in day 1 and then at day 28 click here and there randomly in the interface. This experience probably will answer no...
    on 13 May 2014

  • Blog Post: Office 365 and CRM Online is better together

    Jesper_Osgaard
    At the recent SharePoint Conference Jason Bullock of Microsoft held a fine session about how Office 365 and CRM Online is better together (including a 30 min demo). You'll see how SharePoint Online, Exchange Online, Lync Online, Project Online, Visio Online, Skype and Yammer works with CRM Online...
    on 25 Mar 2014

  • Blog Post: UR2 is here. Support for Win 8.1, IE 11 and more

    Jesper_Osgaard
    Microsoft CRM 2013 Update Rollup (UR2 released.Many fixes including providing support for Windows 8.1 and IE11 Information on CRM 2013 Update Rollup 2 The KB is located at http://support.microsoft.com/kb/2919956. The KB will be updated with final content early next week. UR 2 is scheduled...
    on 23 Mar 2014

  • Blog Post: Integration Guide: Microsoft Dynamics CRM Online and Office 365

    Jesper_Osgaard
    The guide - "Integration Guide: Microsoft Dynamics CRM Online and Office 365" have been updated in June 2014 to include the new CRM Online Spring Wave capabilities You can extend the power of your Microsoft Dynamics CRM Online with the freedom to work where and when you choose with the online...
    on 26 Feb 2014

  • Blog Post: Troubleshooting Password Sync

    Jesper_Osgaard
    Few people like to key in passwords all the time. Once you've logged into your local Active Directory (AD) you probably dont want to provide another set of credentials for your Microsoft Online Service (Windows Azure Active Directory - WAAD ) to access eg. your CRM Online data If you dont want...
    on 21 Jan 2014

  • Blog Post: How to save 30-40% on first years license

    Jesper_Osgaard
    If you are an Office 365 customer with a Midsize (M) plan you are eligible for a 30% discount on new Microsoft Dynamics CRM Online Professional licenses. Microsoft Dynamics CRM Online alongside your Office 365 empowers your teams to engage more effectively with your customers. This combined power...
    on 18 Dec 2013

  • Blog Post: How you can use Yammer in CRM Online

    Jesper_Osgaard
    If you’re part of a Microsoft Dynamics CRM Online organization and you choose to install product updates, you have the option to integrate Yammer into your sales and service processes. You can stay up to date with the records you care about and hold conversations with your colleagues without...
    on 8 Mar 2013

  • Blog Post: Chosing between CRM Online Multiple Instances and Multiple Tenants

    Jesper_Osgaard
    In larger CRM Online deployments with complex structures of departments, regions, development/test environments etc you'll often want to consider seperate instances. But should these seperate instances go in the same tenant or in multiple tenants? Whats a "tenant"? A Microsoft Online Services tenant...
    on 19 Jun 2013

  • Blog Post: Multiple Instances in CRM Online - whats the use case?

    Jesper_Osgaard
    With the December 2012 Service update (aka "Polaris"), we introduced the ability for customers to provision and manage multiple CRM instances within a single subscription. This opens up new enterprise customer scenarios such as separate instances for departmental use, regional use, development/test...
    on 21 Mar 2013

  • Blog Post: How the transition will affect users of CRM Online

    Jesper_Osgaard
    On July 19th, 2012 Microsoft Dynamics CRM Online on-boarded to a new administration portal and billing platform. Together the portal and billing platform are referred to as the Microsoft online services environment . This environment is designed to streamline and improve the customer experience across...
    on 27 Mar 2013

  • Blog Post: NEW - CRM Online Partner Getting Started Guide

    Jesper_Osgaard
    If you are a Microsoft partner looking at a CRM Online practice, and need a fast overview of the ins-and-outs of what you need to do, then this guide is for you. The guide will cover what you need to know and where find it, train for it and much more: Introduction (to business owners...
    on 8 Feb 2013

  • Blog Post: Synching your AD and setting up SSO with CRM Online

    Jesper_Osgaard
    There are several exciting benefits to CRM Online being part of the Office 365 ecosystem, but one of the biggest is the ability to link your company's Active Directory system to CRM. This allows you to manage all your users in one place, sign in to CRM Online with your existing credentials (known...
    on 19 Jul 2013

  • Blog Post: CRM Online 2013: New Flexible Subscription Options

    Jesper_Osgaard
    We plan to offer the following competitively priced license options for our next release of Microsoft Dynamics CRM Online: Professional ($65*) For the core CRM users, who need the full capabilities of Microsoft Dynamics CRM including sales force automation as well as marketing and customer care...
    on 8 Jul 2013

  • Blog Post: CRM - The essential links

    Jesper_Osgaard
    Whether you are working with CRM from the deployment, implementation, configuration, administration, customization or optimization side - whether its on-premises or online - this list of useful links will hopefully save you some time and effort: Installation and Deployment Microsoft Dynamics...
    on 12 Nov 2012

  • Blog Post: Social CRM - what is it, what can it do for you?

    Jesper_Osgaard
    Social CRM Far more than a passing trend, social is here to stay. But when it comes to applying it to your business, you may be asking, "Where do I start?" The answer is simple: start with the priorities you have for your business. Example: Loyalty Enterprise Social can...
    on 16 Mar 2013

  • Blog Post: How to set the base language in a CRM Online Trial

    Jesper_Osgaard
    The trial creation experience around CRM Online has changed. In the previous UI you could pick your Country (ie. your location, determining what datacenter your trial will be created in) and your base language . The base language is a language used when installing Microsoft Dynamics CRM Online for your...
    on 29 Apr 2013

  • Blog Post: Differences Between Using File Attachments and SharePoint Online Integration in CRM Online

    Jesper_Osgaard
    If your organisation have more complex document management needs than merely being able to attach a document to a CRM Online record, the integration between CRM Online and SharePoint Online offers great additional features and benefits. The following table compares the differences between using file...
    on 25 Nov 2012