If you are a Microsoft Partner with access to Microsoft Partner Network (MPN) and Partner Learning Center (PLC) you have access to a bunch of relevant one hour webcasts around CRM Online, Dynamics Marketing, Unified Service Desk and more.
The webcasts are delivered out of Germany (in English) and will provide you with introductionary as well as slightly technical content.
This is a great readiness opportunity for sales as well as presales resources. Below you will find dates, titles and registration links.
Enjoy
Technical Level 100 (Introduction)
Technical Level 200 (Introduction + Technical Details) - registration link