Since my blog post from mid november last year "Prepare for your CRM 2013 certifications - New MOC material" many if not all the Iinks in the blog post have changed, and a lot of people have been asking for an update.
Basically when you wish to train for and certify in a CRM official curriculum exam you can train via an eLearning course or - if you Microsoft Agreement includes the rights - download the materials and study at your own offline convenience.
Below I'll show you how to go about in both scenarios, using the course 80542 (Exam MB2-703: Microsoft Dynamics CRM 2013 Customization and Configuration) as an example
Train online with eLearning
1. Open the site for Microsoft partner learning paths on Microsoft Partner Network (MPN):
2. Expand the "Business Applications" section
3. Click the "Customer Releationship Management" link
4. Notice the four CRM 2013 exams
5. Expand the "MB2-703: Microsoft Dynamics CRM 2013 Customization and Configuration" section
6. Click the "Customization and Configuration in Microsoft Dynamics CRM 2013" box to access the Digital Learning course
7. Click the "Start Course" button to open the course player
8. Click the arrow in the lower right corner to start the course
(when ready you can contact one of your local ProMetric centers and register for the exam)
Download Training Materials
1. Open Partner Source (North America):
2. Enter the search string "MB2-703" (the exam number for "Microsoft Dynamics CRM 2013 Customization and Configuration") and hit enter
3. Click the top search result "Microsoft Dynamics CRM 2013 Customization and Configuration Certification Exam (Prometric Exam #MB2-703) Preparation Guide"
4. Scroll down to - or click - the "Exam Preparation Tools" link
5. Click the "80542: Customization and Configuration in Microsoft Dynamics CRM 2013" link under "Training Materials"
6. Click the "Download Customization and Configuration in Microsoft Dynamics CRM 2013" link to download the course materials
Note: Your use of the content on this site is governed by your Microsoft services agreement. Please contact your local Microsoft services account manager if you have any questions regarding your current Microsoft Services Agreement.
The guide - "Integration Guide: Microsoft Dynamics CRM Online and Office 365" have been updated in June 2014 to include the new CRM Online Spring Wave capabilities
You can extend the power of your Microsoft Dynamics CRM Online with the freedom to work where and when you choose with the online services of Microsoft Office 365. Office 365 delivers the power of cloud productivity to businesses of all sizes, helping to save time and money, and simplifying cross-application integration with Microsoft Dynamics CRM Online.
The guide is intended for administrators and technical decision makers in your company who want to gain experience with Microsoft Dynamics CRM and Office 365 to evaluate better their benefits for your company.
In the guide you'll find helpful information about the following topics:
Download the guide here: http://www.microsoft.com/en-us/download/details.aspx?id=35776
Today Bob Stutz of Microsoft wrote a blog post "Transform your business with Microsoft Dynamics CRM", kicking of what will be a series of highly interesting releases this spring - what we call our Spring Wave
In his blog post Bob talks about Microsoft Dynamics Marketing (formerly MarketingPilot), Microsoft Social Listening (formerly NetBreeze) and our most recent acquisition, Parature, and how this new comprehensive set of marketing, customer care and social listening capabilities will help Microsoft Dynamics CRM customers match their customers to the right products and services, engage with them in the right way, at the right time, and nurture their relationships.
These new capabilities include, the ability for people to:
See also: