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Just Released: CRM for Tablets now available in the Windows Store

Just Released: CRM for Tablets now available in the Windows Store

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We just released Dynamics CRM for Tablets to the Windows Store.

Dynamics CRM is the essential business tool to help you stay connected and productive wherever you are. Stay up to date with your customer info—even when you’re on the go. Arrive prepared for every appointment, and update your notes, tasks, contacts, accounts, leads, and opportunities while the details are still fresh in your mind. Requires Microsoft Dynamics CRM 2013.


  • Access your activities, accounts, contacts, leads, and opportunities from an easy-to-use dashboard
  • Quickly enter customer data with only a few taps
  • Track progress for key performance indicators visually with charts
  • Access your personalized views so that you see the data most important to you
  • Instantly access the information most important to you by pinning tiles to your Start screen or app dashboard




  • Languages: English (United States), German (Germany), Spanish (Spain), French (France), Italian (Italy), Portuguese (Portugal)
  • Supported processors: x86, x64, ARM
  • System requirements: 2 GHz or faster 32-bit (x86) or 64-bit (x64) processor, 2 GB RAM, Multi-touch screen
  • Please note that the app currently (Oct 21, 2013) is not supported on 8.1 versions of Windows


If you didnt install any prerelease versions of CRM for Tablets then go here to install the app


Important if you installed any pre-release versions of CRM for tablets

Please make sure you uninstall any pre-release versions of CRM for tablets before installing the released version for the store.

  1. Uninstall the app whilst logged on as yourusername
  2. Login to your PC as a different user
  3. Browse to c:\users\yourusername\appdata\local\microsoft\internet explorer and delete the Indexed DB directory (its a cache)
  4. Login again as yourusername
  5. Re-install the app


See also

  • 30 day free CRM trial - link
  • Dynamics CRM in iTunes - link (Requires iOS 5.0 or later. Compatible with iPad)
  • CRM for Phones - link
  • Know Issues for CRM for Tablets and Phones - link
  • I just installed this on my surface RT and it refuses to connect to our CRM Online instance saying that I need an Internet connection regardless of the URL I enter. Is there some magic that I'm missing here or does it only work with new demo instances?

  • I've have it working with CRM Online Fall '13 trials spun up in datacenters in APAC and EMEA on Win 8 and RT.

  • Working on Windows Pro 8.1 in that it connect but major usability glitch at the moment. On Windows 8.1RT get the same Internet Connection Required message.  Believe it needs an update to be fully 8.1 compatible but have it working fine on both RT and Pro for Windows 8

  • Jesper

    Any release dates on added languages? Danish etc.

  • I get the same internet connection error in windows rt 8.1. Does anybody have any workaround?

  • thank you

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