The new Office 365 Service Descriptions can be easily accessed in your favorite browser; just type office365sd.com in the address box, and you'll get a full list of service descriptions . Each service description will give you tables comparing...

On July 19th, 2012 Microsoft Dynamics CRM Online on-boarded to a new administration portal and billing platform. Together the portal and billing platform are referred to as the Microsoft online services environment . This environment is designed to streamline...

In the new Office 365, Mac users can download Office for Mac 2011. So what to do if you want your Office for Mac now, and your tenant hasn't yet been upgraded to the new Office 365 experience? If your are an existing Office 365 E-plan customer,...

Companies who have gone through a merger often need to have separate Global Address Lists (GAL) per company, with functionality that allows users to see only other appropriate users. Schools often need different views of the GAL for subsets of users...

With the December 2012 Service update (aka "Polaris"), we introduced the ability for customers to provision and manage multiple CRM instances within a single subscription. This opens up new enterprise customer scenarios such as separate instances for...

Social CRM Far more than a passing trend, social is here to stay. But when it comes to applying it to your business, you may be asking, "Where do I start?" The answer is simple: start with the priorities you have for your business. Example...

Exchange Online provides the following rich features that can help your end users easily collaborate in email: Site mailboxes Public folders Shared mailboxes Groups (also called distribution groups) Each of these features has a different...

The new SharePoint Online, available with Office 365, includes a wide variety of improvements and new features. Discover how SharePoint Online can help you share your work and work with others, organize your projects and teams and discover people and...

If you’re part of a Microsoft Dynamics CRM Online organization and you choose to install product updates, you have the option to integrate Yammer into your sales and service processes. You can stay up to date with the records you care about and...