The iPad browser experience is supported on all iPad device hardware revisions as long as the iOS operating system version is 6.0 or higher.

If you attempt to access the Microsoft Dynamics CRM website from an older iOS version, you will be redirected to the standard Mobile Express experience.

This information is organized in the matrix below:

Much like other features included in the Microsoft Dynamics CRM December 2012 Service Update, the iPad browser experience is only available after the Product Update is applied to the organization.

If you attempt to access your Microsoft Dynamics CRM Online organization from an iPad before the update is applied, you will be redirected to the standard Mobile Express form experience.

After the update is applied, you may sign into your Microsoft Dynamics CRM Online organization by accessing the standard organization URL.

Note: While iOS 5.1.1 tablets may appear to load the iPad experience correctly, this functionality is unsupported.

See also

• Welcome Polaris - link (see how to apply the Product Update under the heading "Opt In")
• Mobile Express - link

Microsoft Partners can access two new courses on the Partner Learning Center.

1. Microsoft Dynamics CRM December 2012 Service Update: iPad Experience - link
   
   This course describes the iPad experience in the Microsoft Dynamics CRM December 2012 Service Update. While many features are available to iPad users across the Microsoft Dynamics CRM web application, the sign-in, sitemap, dashboards, and form experiences have been modified to accommodate the tablet form factor and touch capabilities.
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2. Microsoft Dynamics CRM December 2012 Service Update: Yammer Integration - link
   
   This course explains how to connect Microsoft Dynamics CRM Online with a Yammer Enterprise subscription and describes the features provided by the Yammer integration with Microsoft Dynamics CRM Online.

If you are a Microsoft partner looking at a CRM Online practice, and need a fast overview of the ins-and-outs of what you need to do, then this guide is for you.

The guide will cover what you need to know and where find it, train for it and much more:

• Introduction (to business owners)
• Get Onboard
• Dynamics Certified Software Advisors
• Eligibility,
• Certifications
• Preparation for certifications
• Technical
• SureStep
• Sales Accreditation
• Internal Use Rights
• Operations
• Training by Role
• Training Plan
• Sales
• Presales
• Service Descriptions
• Planning, Deploying and Configuring
• Developer
• More Resources
• Appendix A – Value Proposition
• Appendix B – Partner of Record
• Appendix C – Accessing PartnerSource

Get the "CRM Online Partner Getting Started Guide" here.

See also

• Office 365 Partner Getting Started Guide - link