If you are a visual learner then these videos might be useful.
Office 365 video training courses
Whether you’re new to Office 365 or want to learn a few new tricks, these courses will teach you how to use email, share documents and collaborate on projects, set up and attend online meetings, and use familiar Office programs that you can access almost anywhere
To access the videos click here
CRM Online Video Training
These videos are designed to help you get started, learn how to configure Microsoft Dynamics CRM Online, and understand how features like reporting and workflow can make your staff more efficient.
The videos are organized into these chapters:
Configure and customize
Improve customer service
Reach out to your customers
Manage products and orders