Microsoft Lystavlen - the Online display board

Lystavlen is the danish word for 'the display board'. This blog is all about sharing the beauty of Microsoft Online Services

Restoring deleted users in Office 365

Restoring deleted users in Office 365

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Office 365 user accounts can be manually deleted by using the:

  • Office 365 portal.
  • Microsoft Online Services Module for Windows PowerShell (or a script)
  • Microsoft Exchange Online Exchange Control Panel.(ECP)

Furthermore user accounts can be deleted through a synchronized deletion:

  • if directory synchronization filtering changes exclude the on-premises Active Directory user object from the synchronization set. (Directory synchronization filtering changes are also known as scoping.)
  • if the on-premises user object was deleted from on-premises Active Directory schema.

If one of your user account was accidentally deleted from Office 365 it can still be restored. A deleted user object isn't immediately and completely removed from Microsoft Online Directory Service. The user object is put in a deleted state (sometimes refered to as a 'Soft Delete') and no longer appears in the ordinary user listing. However, it's present in the Microsoft Online Directory Service database and can be recovered for a tenant within 30 days.

To determine whether a user object is still eligible to be recovered from a deleted state, and possible resolutions, follow the steps in this article from Microsoft Support.

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