http://blogs.technet.com/b/lync/archive/2010/09/14/deploying-office-live-meeting-or-communications-server-to-your-organization-don-t-stop-at-the-desktop-drive-users-to-adopt.aspxMicrosoft now offers a free instructor-led session entitled : ‘6 steps to a successful UC Rollout: Best Practices for readiness planning and driving adoption of UC Solutions’. This class is a great first stop for IT Pros and rollout teamsen-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)