Are there experts in your enterprise that would like to share their knowledge? Do you find yourself trying to find the right person to answer a particular question? IM an Expert for Lync Server 2010 can help connect experts in an organization with those seeking their advice. Unlike forums, distribution lists or other existing methods, IM an Expert can provide almost immediate assistance by searching for available experts and using IM to contact them. Interested? More information...

Data overage occurs when the user’s cellular network download data goes over the limits of the subscribed cellular data plan, and subsequently user incurs charges beyond the set tariff. Although data overage may happen in home network, the chances for it are heightened while in roaming network. The Connect while Roaming (CWR) feature in CoMo for Nokia has been devised to avoid incurring data overage while in roaming network. To turn ‘on’ or ‘off’...

Introducing the new and improved Contact List The contact list is one of the most important components of the Lync experience. In the latest version of Lync, we have made a bunch of enhancements to the contact list to help you stay connected your contacts. One of the first things you’ll notice after installing Microsoft Lync is the photos in the contact list! Photo is one of the many things we added to the contact list to improve the contacts experience. In this blog...

So you received your first invite to attend a meeting hosted on Lync 2010 and you do not have Lync client installed on your machine? Not to worry, as Lync 2010 meetings support the Lync Web App browser client that allows you to attend meetings from any supported browser on Windows or Mac without installing a client. To successfully attend this meeting and have an optimal experience, ensure the following on the system from which you plan to join the meeting using Lync Web App...

Microsoft Lync Web App can be used to join Lync meetings from a web browser on Windows and Mac operating systems. One of the first steps most users would perform after joining a meeting is to connect to meeting audio. Lync Web App supports users joining meeting audio via a PSTN phone, or via a previous version of Communicator like Communicator 2007 R2. The following screenshots illustrate the steps a user joining a Lync meeting as Guest (unauthenticated) via the Lync Web App...

With the release of Microsoft Lync 2010, we are introducing Lync Web App, a new Silverlight based web browser client that allows participants without Lync 2010 account or Lync 2010 client to participate in meetings using Windows or Mac operating system and present and view PowerPoint slides, share desktop/application (Windows platform only), poll the audience and collaborate on a whiteboard. Lync Web App can be used by employees who have Lync 2010 account, but do not have a...

Introduction Accessibility was an important consideration we put our efforts into during Lync 2010 development. In addition to helping our customers with disabilities, these improvements also bring about broad usability enhancements in the product. We have made improvements in almost all accessibility areas (keyboard navigation, high dpi, high contrast, shortcut keys, global hotkeys, focus indication etc.). Additionally, we have made sure the initial level of accessibility...

Below are the shortcut keys that can be used irrespective of which window has focus. Table 1: Global Hotkeys Shortcut key Description Windows Key + Q Brings Lync main window to foreground Windows Key + A Accept an incoming toast invitation Windows Key + X Declines toast invitation and change your status to ‘Do not disturb’ Windows Key + Esc ...

Ever been stuck in traffic in your car, late for a meeting you need to attend, and fumbling around trying to find the right numbers to dial to call in? Well, you don’t need a fancy new Win7 phone to be able to quickly join into your meetings hosted on Lync Server. You can do it on any phone that has basic speed-dial functionality – better yet, you’ll join the meeting in a way that people will see who you are in the roster (and without having to record your name...

Microsoft now offers a free instructor-led session entitled : ‘6 steps to a successful UC Rollout: Best Practices for readiness planning and driving adoption of UC Solutions’. This class is a great first stop for IT Pros and rollout teams implementing Unified Communications solutions within their organization. The session will offer recommendations to promote a successful UC launch and reinforce ongoing user adoption. Presented in a virtual classroom via Office Live...