Call handling options are displayed differently in Lync 2013 than in Lync 2010. With the new “hover" experience, you can find your call controls by hovering over different icons to display a menu. Let's take a look at the Lync 2013 call handling options. Muting yourself: While in a call, you can mute yourself by clicking on the Call button in the call window or by hovering over the Call button and clicking on “Mute” in the pop-up menu. TIP: If you...

Microsoft Office Communicator 2007 introduces a new Conversation History feature that not only allows you to look at past conversations but does way more. Thanks to Conversation History, conversations are now contextual (subjects and past logs are persisted), new scenarios are available and user’s experienced got improved. Let’s have a closer look at what History gives us. Missed conversations: Whenever you receive an invitation to a conversation and are not...

So you received your first invite to attend a meeting hosted on Lync 2010 and you do not have Lync client installed on your machine? Not to worry, as Lync 2010 meetings support the Lync Web App browser client that allows you to attend meetings from any supported browser on Windows or Mac without installing a client. To successfully attend this meeting and have an optimal experience, ensure the following on the system from which you plan to join the meeting using Lync Web App...

by Phillip Garding, Senior Program Manager, Lync Team One of the things we announced at Lync Conference was our first update for the Lync Windows Store app. We spent the last few months talking to customers and reading your Store reviews. We heard lots of feedback on what you liked and what you didn’t. We think you will find the updated Lync app easier to use and more reliable as well as offering some cool new features. Let’s take a look at what’s new! ...

By Shelly Marston, Senior Product Marketing Manager, Lync In my role on the Lync Marketing team, I look after Lync Meetings — audio, video, and web conferencing — and the video workload. So I was particularly attentive in Tony Bates’ keynote at Lync Conference 2013 a month ago, especially to the commitment of delivering interoperability with third-party video teleconference (VTC) vendors in the next 12-18 months. As I met with customers, partners, and analysts...

Office Communicator 2007 R2 had brought sharing monitors and desktop to their everyday phone calls and instant messages. With Microsoft Lync we are taking this one step further by enabling you to share applications as well. Read on to learn more about all that’s new in sharing with this release. Fig 1: Share Menu in Conversation Window Sharing exactly what you want The entire list of programs running on your machine will be available to you for sharing. The list of...

With the release of Microsoft Lync 2010, we are introducing Lync Web App, a new Silverlight based web browser client that allows participants without Lync 2010 account or Lync 2010 client to participate in meetings using Windows or Mac operating system and present and view PowerPoint slides, share desktop/application (Windows platform only), poll the audience and collaborate on a whiteboard. Lync Web App can be used by employees who have Lync 2010 account, but do not have a...

What is this “Toast” thing anyway? Toast, as the OC team calls it, is a notification that appears near your desktop’s systray (i.e. the thing with the clock in it). Toast’s primary goal is to let a user know that there is an incoming communication request and to give as much context about the request as possible. Toast is divided up into two regions: Contextual information: Caller Identity Conversation Topic Invitation modality ...

What is Lync Persistent Chat? Have you ever wanted a single place where you can easily communicate and collaborate with the people you Work with? Do you find yourself spending time searching through email for a response to a question you had a while ago? Do you find it difficult to keep all discussions about a topic in a single place? If you answered yes to any of these questions then rest assured that Lync Persistent Chat is the solution! Imagine the scenario where you...

The contact list in Office Communicator (OC) 2007 has a very similar look and feel to lists in other instant messaging clients. However there are some fundamental contact list differences between Office Communicator and other IM clients. I would like take this chance to talk about the structure of the OC contact list and provide some tips for organizing it. If you’re an OC user, you may have already noticed there are two groups you can’t delete from the contact list...