After installing the CoMo for Nokia client, the first thing you need to do to successfully sign-in is to get the configuration settings fields correct in the settings dialog. We've received a number of questions on what value should be used for the “Server URL” configuration field. Many people do not know what to enter for this field or make the mistake of using the FQDN (fully qualified domain name) or IP address of Microsoft Office Communications Server 2007 R2 ...

Are there experts in your enterprise that would like to share their knowledge? Do you find yourself trying to find the right person to answer a particular question? IM an Expert for Lync Server 2010 can help connect experts in an organization with those seeking their advice. Unlike forums, distribution lists or other existing methods, IM an Expert can provide almost immediate assistance by searching for available experts and using IM to contact them. Interested? More information...

Introducing the new and improved Contact List The contact list is one of the most important components of the Lync experience. In the latest version of Lync, we have made a bunch of enhancements to the contact list to help you stay connected your contacts. One of the first things you’ll notice after installing Microsoft Lync is the photos in the contact list! Photo is one of the many things we added to the contact list to improve the contacts experience. In this blog...

We have found our new home on TechNet! This blog is still your source for great information on all Lync Client products directly from the Lync Client engineering team. All the articles that were hosted on our old blog site have been migrated over so you can find and reference that content. Expect new articles on Lync 2010 to be forthcoming soon!

Lync 2013 offers a clean new look to help you communicate quickly and easily. You’ll also notice new features like persistent chat rooms, shared notes, and mobility that help you adapt Lync to your own personal workflow whether you’re in the office, at home, or on the go. Top features to explore CLEAN LOOK WITH QUICK LYNCS Lync now uses a Quick Lync bar to provide more functionality with less clutter. The Quick Lync bar contains buttons that are revealed when you hover over a...

By Jason Lewis, Program Manager, Lync Mobile Team Last month at Lync Conference we showed our Lync 2013 mobile clients and shared that the apps for Windows Phone and iOS would be available in March. Today, I’m excited to share that the Windows Phone app is available today and that the app for iPhone and iPad have been submitted and should be available this week are available now.  **Update (4/1)** The Android app is also now available.  Lync 2013 Mobile brings a number...

Below are the shortcut keys that can be used irrespective of which window has focus. Table 1: Global Hotkeys Shortcut key Description Windows Key + Q Brings Lync main window to foreground Windows Key + A Accept an incoming toast invitation Windows Key + X Declines toast invitation and change your status to ‘Do not disturb’ Windows Key + Esc ...

Thanks to everyone who has downloaded our new Windows Store Lync app! Lots of people are loving it, but we’ve seen feedback that some people are having trouble getting signed in. If you are having problems signing-in, please take a look at the information in this article: Lync sign-in issues . We have also seen feedback on other things, and we want you to know that we hear you! We are actively working on fixing a few problems, such as adding a Back button and making it...

By Jason Lewis, Program Manager, Lync Mobile Team We have been seeing some feedback asking “Why is Lync 2013 Mobile asking me to use Lync 2010?”  The short answer is your Lync Server does not support Lync 2013 Mobile apps, you will need to continue using the Lync 2010 Mobile app.  The long answer is… Lync 2013 Mobile relies on Unified Communication Web API (UCWA) that comes with February 2013 Cumulative Update for Lync Server 2013 or later, which Lync Server 2010 does...

by Brian Crum Product Marketing Manager, Microsoft Lync We’re always interested in seeing how Lync is used and viewed by others – it’s how we continue to focus on delivering the best UC experience possible. There’s a number of ways we do that – talking to customers and partners, considering direct feedback from Lync Preview users, and reading analyst research. Recently, we were very pleased to be placed in the “leaders” quadrant...