Cool Tip of the Day 58: Instant Messaging

•  From Online Contacts select Options, select Send IM.
•  From Online Contacts, select the person, select Details, and then select Send Instant message and select Send IM.

To select between conversations

1. From the Conversation window, select Options.
2. Choose Contact List. This option is only available if you are in multiple conversations. Choosing this will take you to the All Contacts tab of the Contact Manager window where you can select between conversations.

To switch to a call

1. From the Conversation window, select Options.
2. Choose Switch to Call.

When you switch to a call the default calling option is a Work call.  You cannot participate in an IM conversation until the call ends.  If there is no Work call choice provided under options, you can open that person’s Contact Card and choose a number to make a direct cellular call.

To add someone from your Contact List to a conversation

1. From Options, select Invite Someone. The Online Contacts window open.
2. Choose the person you wish to contact

To add someone not in your Contact

List to a conversation

1. From Options, select Search and Add.
2. From the Search Corporate Directory window, enter the alias in the Enter name to search by text box, select E-mail address, Display name, First name, or Last name in the Find by list, and then select Search.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta
Product Manager, UC Technical Audience Marketing