Cool Tip of the Day 54: Sending and Receiving Instant Messages

To send an instant message

1. In the Contact List, click the name of the person to whom you want to send an instant message.
2. Click Send Instant Message.
3. Type your message, and then either click Send or click the center select key on your mobile device.

To invite others to the instant message session

In the Conversation window, click Menu > Invite Someone.

Do one of the following:

• Under Contacts, click the name of the contact you want to invite, and then click Select.
• Type the e-mail address of the person you want to find, and then in Search Results, click the name of the person that you want to invite.

To call someone during an IM session

If you are engaged in an IM session with another contact in your enterprise or with a federated contact, you can escalate the IM session to an Enterprise Call.

1. In the Conversation Window during an IM session, click Menu > Call.
2. Click Work or another available call option.

To end an instant message session
In the Conversation window, click Menu > End Conversation.

To handle an incoming message
When you receive an IM invitation, an alert appears.

Do one of the following:

• Click Chat to accept the message. Type a response in the message entry area and then click Send.
• Click Ignore to decline the invitation.

To switch between multiple IM conversations

With Communicator Mobile, you can conduct multiple IM conversations at the same time. To switch between conversations, do one of the following:

• In the Conversation Window, click Menu > Conversations, and then click the conversation you want to resume.
•  In the Contact list, in the Current Conversations group, click the conversation you want to resume.
• Click the Left/Right scroll options on the center select key of your mobile device.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta
Product Manager, UC Technical Audience Marketing