I’ve just realized that I’m getting very old right now. It was just few drops of water ago when I first implemented Operations Manager 2007 RTM in one of the biggest banks in my country. Yetthose were the days when SCOM Guys were called “Green Bar Watchers Club” due to green bar showing the console “is thinking of something, but none of us knows about what”. Then there was SP1 which improved performance and finally there was R2 with tons of improvements, especially adding UNIX/Linux support – this is massive. SCOM 2007 R2 was a big success and tons of companies started to implement it in their environments, either as a test or comparison product to existing technology, or a fully sized production environment. Do you know how far ago this version went live? It was 2009. That was a good year. Been married on the same year!

But everything must be in a forseable future coming to an end. Same is with Operations Manager 2007 R2. There’s a big date coming soon – 8th July 2014. That’s tomorrow. For anyone reading this post after the date – maybe it’s time for reflection? 8th July marks the date as end of Mainstream Support for the product. What is a Mainstream Support and how it differs from Extended Support? The table below will help you sort it out:

Support Provided

Mainstream Support

Extended Support

Paid support (per-incident, per hour, and others)

TRUE

TRUE

Security update support

TRUE

TRUE

Non-security hotfix support

TRUE

Requires extended hotfix agreement, purchased within 90 days of mainstream support ending.

No-charge incident support

TRUE

Warranty claims

TRUE

Design changes and feature requests

TRUE

Product-specific information that is available by using the online Microsoft Knowledge Base

TRUE

TRUE

Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions

TRUE

TRUE

For more information it is advisable to contact your local Microsoft representative. What if you have SCOM 2007 R2 and you are thinking of moving forward? Here are some good resources you can start with: http://social.technet.microsoft.com/wiki/contents/articles/7809.system-center-2012-operations-manager-survival-guide.aspx.

Remember – let SCOM be your friend!