As you may have noticed, Microsoft Mediaroom to date has not followed any specific Support Lifecycle policy. To rectify that situation, a new Support Lifecycle policy for Microsoft Mediaroom has been established.
Microsoft Mediaroom is a complex product as it combines a wide variety of Major Products (such as Windows Server, SQL Server, System Center Operations Manager) in the Microsoft family and tailors them to meet the needs of a number of companies that deliver media to subscribers around the world.
As of September 2010, Microsoft Mediaroom will be providing the various software products under the banner of Microsoft Mediaroom System Software five years of support or two years after the successor system release is provided -- whichever is longer.
Version 1.1 of the System Software includes the following:
Microsoft Mediaroom Software:
Microsoft Core Element Software:
With Microsoft Mediaroom System Software 1.1 and later versions following standard Microsoft Support Lifecycle policies, Mediaroom customers can expect more consistent and predictable support policies and timelines for these products.
For Microsoft Mediaroom 1.1 System Software, many releases will reach the end of support in October 2011 and customers are encouraged to migrate to supported versions before that time.
Further details on this announcement and the support timelines are available on the MSL website: http://support.microsoft.com/gp/mediaroom
Thanks for your continued questions and comments. More information on Microsoft’s support policies can also be found on the Microsoft Support Lifecycle website.
*This posting is provided "AS- IS" with no warranties, and confers no rights.*