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Knowledge Management in Technical Support
A blog about knowledge management in Commercial Technical Support - part of tech support for Enterprise and Developer customers at Microsoft.
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July, 2008
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July, 2008
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Knowledge Management in Technical Support
Vacation is a priority
Posted
over 5 years ago
by
Hunter Donald
0
Comments
Sorry for the lack of content. I have been on vacation and have some additional vacation this week and next. You won't see another post from me until August 7. Hunter
Knowledge Management in Technical Support
Is ROI really that important for blogging?
Posted
over 5 years ago
by
Hunter Donald
2
Comments
Microsoft is arguably at the forefront of corporate-sponsored blogging. We have thousands of blogs, ranging from some of our support-based blogs, to blogs managed by marketing groups, to blogs managed by developers. With such a wide breadth of authors...
Page 1 of 1 (2 items)
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