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So, what have I learned so far.....

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I plan to provide a lot more data later, but I thought everyone would appreciate the preliminary results.

Now, this is still preliminary data as the respondent count to the SBS Community Survey is only 400, but from what I have seen as the results have been coming in, the percentages/ratios have stayed pretty much the same.  What is amazing is that if you look at the answers to the two questions below and combine the results, over 50% of the respondents listed third party sites/ web forums / blogs as their number one or two resource.  All of the MS owned sites were very low comparitively.  Now, this is not to say that the respondents do not value these MS Sites and resources, just that they do not rate them as their number one or two resources. I think this is very eye opening.

Thanks,

Kevin


From the following list of Windows SBS User Community resources, which is the number one resource that you use?

 

Microsoft owned Blogs

13

Microsoft Product Support Services

6

Microsoft.com Support Knowledge Base

56

The Windows Small Business Server Page on www.microsoft.com

6

Third Party Sites / Web Forums / Blogs

130

Windows SBS 2003 on Microsoft TechNet (offline and online)

16

Windows SBS Newsgroups

75

Windows SBS Training / Web Casts / Events / Chats

10

Windows SBS User Groups

82

 

From the following list of Windows SBS User Community resources, which is the number two resource that you use?

 

Microsoft owned Blogs

28

Microsoft Product Support Services

12

Microsoft.com Support Knowledge Base

79

The Windows Small Business Server Page on www.microsoft.com

18

Third Party Sites / Web Forums / Blogs

96

Windows SBS 2003 on Microsoft TechNet (offline and online)

29

Windows SBS Newsgroups

75

Windows SBS Training / Web Casts / Events / Chats

21

Windows SBS User Groups

36

Comments
  • Kevin,

    welcome to the blogging world - blogs are a vital tool to me now - I subscribe to about 60 or 70 (although reading them is a big pain sometimes) and the information out there is amazing - I get my info from MS internal DLs (there has to be an advantage to working inside the big company), but then blogs and support.microsoft.com

    come and see my world some time:
    http://uksbsguy.com

  • I figured a new blog post would be better than continuing a thread of comments on the previous blog post.

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