I plan to provide a lot more data later, but I thought everyone would appreciate the preliminary results.
Now, this is still preliminary data as the respondent count to the SBS Community Survey is only 400, but from what I have seen as the results have been coming in, the percentages/ratios have stayed pretty much the same. What is amazing is that if you look at the answers to the two questions below and combine the results, over 50% of the respondents listed third party sites/ web forums / blogs as their number one or two resource. All of the MS owned sites were very low comparitively. Now, this is not to say that the respondents do not value these MS Sites and resources, just that they do not rate them as their number one or two resources. I think this is very eye opening.
Thanks,
Kevin
From the following list of Windows SBS User Community resources, which is the number one resource that you use?
Microsoft owned Blogs
13
Microsoft Product Support Services
6
Microsoft.com Support Knowledge Base
56
The Windows Small Business Server Page on www.microsoft.com
Third Party Sites / Web Forums / Blogs
130
Windows SBS 2003 on Microsoft TechNet (offline and online)
16
Windows SBS Newsgroups
75
Windows SBS Training / Web Casts / Events / Chats
10
Windows SBS User Groups
82
From the following list of Windows SBS User Community resources, which is the number two resource that you use?
28
12
79
18
96
29
21
36