An Activation Process That Works

re: An Activation Process That Works

The Dave — Sun, 01 Jun 2008 10:19:08 GMT

I can't say that I have -- The automated systems will refuse activation, but phoning has always resolved the issue, on both OEM and retail licenses that have been installed dozens of times.

re: An Activation Process That Works

Keith Combs — Sun, 01 Jun 2008 09:29:26 GMT

Dave, you mean to tell me you've never burned through ALL of you activations for a product? I have.

re: An Activation Process That Works

The Dave — Sun, 01 Jun 2008 07:51:22 GMT

So clue me in, how is Microsoft any different?

Assuming you answer the questions correctly (and if you don't, you probably don't qualify for a reactivation anyway), it's about a 5-6 minute call including reading the code to the machine first. I've never once had a hassle, or had a request declined.

One of the perks of relying on VoIP is that I can pull my call logs historically. I can only find one example of an activation call going over 10 minutes, all others were 5-7 minutes long. Only once did I get hung up on, and that was during the automated system.

Maybe I'm just different?

re: An Activation Process That Works

Brian — Tue, 27 May 2008 20:41:24 GMT

Found myself in the same boat this past week with my copy of Photoshop CS2. When I rebuilt my desktop to Windows Vista Ultimate in December of last year I thought I had deactivated it, but nope. Didn't discover it until last week when I was installing it on my new laptop and it wouldn't activate. Called, and as you found, was treated very professionally and with no issues at all got my system activated. As with your experience I dealt with someone in India and had no issues understanding them or them understanding me.

re: An Activation Process That Works

Keith Combs — Tue, 27 May 2008 10:53:54 GMT

The person I am referring to in this article was likely in India and did a good job.

re: An Activation Process That Works

Jordan — Mon, 26 May 2008 23:49:57 GMT

So when is microsoft going to ditch the indian-based call center for Windows Activation?

Although if they do, ill lose my fun game of asking them a question that they dont have a script for, such as "how is the weather over there".

It can get interesting.