KC Lemson

By KC Lemson [MS]

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  • Blog Post: It takes longer to write short things than to write long things.

    That is all.
  • Blog Post: And continuing on that thought…

    I was playing around with photos.live.com, added some photos… and clicked on the very nice large bolded “Upload” word twice before realizing that it was simply happy text, trying to guide me towards the upload button. Aghhh.
  • Blog Post: This seems like a fear of commitment, but I swear it's not...

    As I hinted a few weeks ago , I'm changing jobs again. My last role change was over a year ago , that's almost a record for me. My new job is being the UX Manager for the next release of Exchange. I will be leading a team of designers and researchers on the UX (User Experience) team. The UX team played...
  • Blog Post: It's the little things

    The Shane Company has a great example of a slick usability trick in their print-out ring sizer , for you to see which size ring you need, they have pictures of coins and a ruler on the printout so you can ensure that the printout wasn't scaled to an inaccurate size: Very simple, but very nice. The printout...
  • Blog Post: A new UX-themed tshirt we're making

    I can't wait until these babies arrive:
  • Blog Post: Bad design is everywhere

    I was trying to paypal some money to my sister a minute ago, and I sat at the payment page wondering what I’d done wrong. A one minute task suddenly took five minutes as I scratched my head and clicked around to see what I’d missed. Here’s what I saw – can you figure out why I thought something was wrong...
  • Blog Post: Not sure if I'm a typical user here

    But when I get mails like this from JCrew (or the recent NetFlix issue), it almost immediately increases my trust of the company - any company that's willing to come out and so broadly say "we made a mistake" is a company I am more likely to give my business to in the future. I've categorized...
  • Blog Post: The power of words

    I have worked in UX for over a year now , and nearly every single day, I learn something new from my team or from work we're doing about how to improve the user experience. One of the general principles we try to operate on is of course the classic "K.I.S.S.": Keep It Simple, Stupid... unfortunately...
  • Blog Post: Design is everywhere

    Well, OK, not every where. It's missing in this bathroom. See if you can spot the design flaw in this bathroom stall at a local restaurant: I must have missed the sign on the door:     I have been a fan of CakeWrecks for a long time, I am mighty tempted to start up a similar blog for a hall...
  • Blog Post: Trying to enforce meaningless rules in your UI: Bad

      On http://shop.lego.com , while trying to check out, I got to this UI for filling out my account information: Guess what, folks... my first name is initials. The only place you'll see or hear "Kathryn" is when my mom is very angry at me, or on my driver's license. It had no impact, either...
  • Blog Post: You've come a long way, baby

    Outlook 2000:   Outlook 2007:   Breath with me now: Ahhhhh...   I was an Outlook tester during the 2000 release; when the icon was first released internally, we were harshly critical of it in a very public way - it sucks to be the product that gets 'yellow' as your family color because...
  • Blog Post: Lost the addressbar from the taskbar with XP SP3?

    A while ago, I did my civic duty and upgraded my XP box at home to SP3... and then immediately noticed that my beloved addressbar on the taskbar, by far one of my most favorite features of the OS for many years running, was missing. The bar itself wasn't there anymore, nor was the option available on...
  • Blog Post: What is the sense of simplicity?

    A coworker recently forwarded around this article from the New Yorker that talks about feature creep and consumer behavior: You might think, then, that companies could avoid feature creep by just paying attention to what customers really want. But that’s where the trouble begins, because although...
  • Blog Post: Love in the time of software-a

    I have been using two pieces of software a lot lately: the zune client, and Win7. And today I found myself having two very different but still highly emotional reactions to both pieces of software. One was like an instant huge crush-on-first-sight, the other was like a slow-burning love affair that grows...
  • Blog Post: Web design guidelines... in an easy-to-consume format!

    I couldn't say it better myself:   P.S. Kudos to the Live Writer team - pretty slick Insert | Video functionality!