KC Lemson

By KC Lemson [MS]

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  • Blog Post: An even-handed approach...

    [ramble: on] I really enjoyed John Topley's blog entry this week about the company at which I happen to work. I enjoy getting insights into how other people perceive my group and my company, both positive and negative. Plus, it's always nice to read something you agree with. I'm sure that many of...
  • Blog Post: When you write code, you write bugs. Period.

    Larry has a great post about the myth of zero defects . As a release manager (or rather, bean counter), the issues discussed there are part of my daily life. One interesting aspect of bug management that may not be immediately obvious has to do with automation. Years ago, product teams at Microsoft didn...
  • Blog Post: SNL actually got it right

    Several years ago, there was an episode of SNL that had one of the segments of “Nick Burns, your company's computer guy” with Jimmy Fallon as Nick, an annoying IT guy who would never let his users get a word in edgewise while he fixed their computer problems and insulted them for having problems...
  • Blog Post: Chats about searching microsoft.com and the security bulletins

    Some upcoming chats of interest, from http://www.microsoft.com/technet/treeview/default.asp?url=/technet/itcommunity/chats/Default.asp . The Security Bulletin monthly chats should be on every IT pro's calendar: Improving Search on Microsoft.com December 10, 2003 11AM - 12PM Pacific Time ...
  • Blog Post: Outside In

    In 2000, every Microsoft employee received a copy of the seminal work, “ Inside Out: Microsoft - In Our Own Words “. It's actually a pretty interesting book (well... for a certain audience), with some fantastic photos and stories from the first 25 years (one of my favorite pictures is the...
  • Blog Post: Meet the Exchange MVPs

    We recently added a new page to the Exchange community website, that has pictures and bios of our MVPs: http://www.microsoft.com/exchange/community/mvp/default.mspx Several of the Exchange MVPs also run Exchange blogs, see the details on the above page or click on the links to the right. - KC...
  • Blog Post: How long is too long for a KB article?

    I'm sitting in a meeting where we're discussing consolidating KB articles, and one of the issues that's come up is that most times when we go to consolidate two or three or fifteen KB articles into one, we end up with a 20 page KB article that's really a white paper. The KB team usually tries to keep...
  • Blog Post: It takes longer to write short things than to write long things.

    That is all.
  • Blog Post: Apologies in advance for messing up your RSS aggregator by changing the name of my blog

    ...but the time has come. 11 years at Microsoft, all of them in the Outlook & Exchange teams, and now that's coming to an end. Next Friday will be my last day in Exchange, after which point I will be moving to the Mobile team, to be the lead PM for the photos & camera experience. Holy crud, it...
  • Blog Post: Building and shipping software at Microsoft

    I gave a presentation to our MVPs on how the Exchange team builds software yesterday. Assuming the participants aren't just stroking my ego, it went pretty well. Often customers are surprised why their pet DCR isn't implemented in the same release as when they request it; I think there's a perception...
  • Blog Post: Feature Packs versus Service Packs: Why isn't it an easy decision?

    I blogged a while ago about features in service packs . A couple of the comments recommended doing feature packs instead, and since then I've been meaning to blog about the complexities involved in that process, so here it is. Please note: this post should not be taken as the word on what any product...
  • Blog Post: Microsoft Progress Report: Security

    Bill sent out an e-mail today to a whole bunch of people, and I wanted to highlight some of the Exchange-related parts of it: Exchange Edge Services: This new technology addresses the evolving security problems associated with Internet email. Exchange Edge Services is designed to block incoming...
  • Blog Post: Exchange hiring event in Seattle, April 26th-28th

    Zoe posted today about a hiring event for SDETs for Exchange. See the jobsblog for more information .
  • Blog Post: Ch-ch-ch-changes...

    It was only six short months ago that I blogged about becoming the release manager for Exchange , and already it's changing... starting February 1st, I will no longer be the release manager for Exchange. This change is for a very good reason: I have decided that I want to work part time so that I can...
  • Blog Post: It's live...

    They made a bunch of updates to the "Meet people who work at Microsoft" page, and I'm on the latest update: http://members.microsoft.com/careers/mslife/meetpeople/ . I like the way mine turned out, although I did do a lot of heavy editing as the first version they had from my interview made me sound...
  • Blog Post: Motivations & assumptions

    So last year, LisaB rolled out the "myMicrosoft" initiative, and over the last year the various improvements have been rolled out (I don't even like coffee but man those machines make goo oooo od hot chocolate), including upgrades to many of our conference rooms. In these new conference rooms we got...
  • Blog Post: Security bulletin search service launched

    TechNet has just launched a site that lets you search through existing security bulletins based on criteria such as patch severity, affected products, etc. One of the niftiest parts is that it lets you search on patches that haven't been superseded by a later patch. http://www.microsoft...
  • Blog Post: Enable reminders for non-default folders in Outlook

    By default, Outlook only displays reminders for four default folders: Inbox (for items flagged for follow up with a date for the reminder) Contacts (for flagged contacts, i.e. "call this guy") Tasks Calendar But if you need them in other folders (such as a "Family"...
  • Blog Post: Customer feedback

    A month ago, we took advantage of a deal at Bon Macy's and opened up a credit card to get 10% off of a large purchase (a mattress). A couple of weeks later, we purchased some sheets and pillows using that credit card. I promise, this has something to do with Exchange. Bear with me. Tonight, I received...
  • Blog Post: In case you hadn't heard yet...

    We RTM'd last Friday. Awww yeah! As some of us were discussing on friday, "RTM day" is really a unique milestone in the life of many microsoft employees. I've been here 9 years and shipped 5 products that were all on 2-3 year cycles, so such a day just doesn't come around very often in the products...
  • Blog Post: How to get rid of that *@#$@#$ annoying language bar in XP

    It is a testament to the intransigence of the human spirit that for the last 6 years of my life I have right clicked on that little icon on my taskbar and chosen to remove the "Language Bar" from the taskbar, only to have it pop back up at some later point for some unknown reason. Lather, rinse, repeat...
  • Blog Post: This seems like a fear of commitment, but I swear it's not...

    As I hinted a few weeks ago , I'm changing jobs again. My last role change was over a year ago , that's almost a record for me. My new job is being the UX Manager for the next release of Exchange. I will be leading a team of designers and researchers on the UX (User Experience) team. The UX team played...
  • Blog Post: Help Office build better products

    In every Office application, there is an item on the Help menu - "Customer Feedback Options". http://www.microsoft.com/products/ceip/english/default.htm  describes more about this program, but the gist is this: By turning this on, you tell the Office team how you use their product. This feedback...
  • Blog Post: Count the number of folders in your mailbox with Outlook VBA

    A coworker asked me today if I knew how to count up the total number of folders in his mailbox, in the process of troubleshooting a bug related to having a large number of folders. I had an old script that recursed through a mailbox to count the total number of items (also written for the purposes of...
  • Blog Post: MSFT Dining reminds us not to cross the streams

    With the new 'green' effort with our kitchen supplies, they posted signs in every kitchen: