I ran into this issue when I got a new HP laptop. After going through the setup of the brand new PC, I found that I couldn't run updates. After some escalations, I recieved this fix
reg delete HKLM\Components /v AdvancedInstallersNeedResolving
Please note, that the engineers worked through quite a few logs on my machine to get this, so it may not apply to your case. After applying, autoupdate's been working like a charm!
Update: Jan 29/09
Robear Dyer was kind enough to point me to a new KB article that covers this and other fixes. Here’s the link: http://support.microsoft.com/kb/946414
I’ve seen several comments on this command above not working. If so that means this is not the issue you’re facing. Please try the support link form the Jan 29 update. If that doesn’t work, please do get in touch with MS Support.
Thanks , this fix worked for me after spending 14 days on many other suggestions. I am very grateful for your post.
Hi Phil, you're most welcome. I couldn't find a resolution online too, which is why I posted it. I'm glad to see that it has been of use!
Thanks, Update works again. I heard rumors about reinstalling Vista and whatnot, so I'm verey pleased to see a simple, working solution.
Thanks again for posting! :)
My tech ability is low. When I run "regedit" I see HKEY not HKLM and I'm not finding the files you listed. Can you help me?
Hi Rodger, you need to look under the HKEY Local Machine - that's what LM stands for.
To execute this commend you need to click on Start. Then type cmd. When you see the Command application, right click on it and Run as Admin
Type in the command that's posted above and that should execute it fine.
Kailash, Thank you so much. I was able to find the file, delete it and now, 18 updates later, my system is current once again. I really appreciate your help.
Your fix corrected my problem. Thanks Kailash
copy this file:reg delete HKLM\Components /v AdvancedInstallersNeedResolving
# re: Windows Vista AutoUpdate error 8000FFFF
To execute this commend you need to click on Start. Then type cmd.in search box. When you see the Command application, right click on it and Run as Admin
Monday, October 01, 2007 1:38 PM by Kailash
I've opened up the registry editor and I looked under HKEY Local Machine and cannot find LM. I don't understand how to enter the fix. Can you help me?
Where under Local Machine do you type in the fix and how do you do that? Could you give a step by step. I'm nervous about being in the registry. Thank you,
Apologies for not responding earlier. You do not have to go into the registry with regedit.
Click vista pearl, and type cmd in the search box.
In the programs list, you'll find an app called cmd. Right Click on it and select "Run as administrator"
On the command prompt, type in the following:
that's all it takes.
Worked for me too. Thanks for the post.
Perfect! Solved my problem instantly. Thnx Kailash
kailash, when i want to delete the command it says that "The system was unable to find the specific registry key or value" how do i solve it??
thx: This worked for me after spending several hours searching.