http://blogs.technet.com/b/joscon/archive/2010/11/29/show-me-the-documentation.aspxThis was written by a co-worker of mine recently and I thought I would post it here as I think it's very good information. One of the biggest tasks as support engineers at Microsoft is researching the answers to very specific scenarios. I wasen-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)