Bitlocker tools updates have been reissued for SP2 installations

re: Bitlocker tools updates have been reissued for SP2 installations

joscon [Microsoft] — Thu, 24 Jun 2010 23:23:59 GMT

For this fix, there isnt one. I meant that to be more of a general statement of what would cause the error during installation than anything else. Sorry about the confusion. If the update is already installed, thats why you're getting the error you're seeing. We've changed that behavior in Win7 to an extent.

re: Bitlocker tools updates have been reissued for SP2 installations

Chad — Thu, 24 Jun 2010 22:32:31 GMT

Yeah, I can see the instance of the update already being installed. We have tested that on one machine. When you say "supercedent fix", can you be more descriptive? What fix (other that the same one already exsiting) would cause the tools not to install?

re: Bitlocker tools updates have been reissued for SP2 installations

joscon [Microsoft] — Thu, 24 Jun 2010 21:07:50 GMT

Chad;

I tested all of these updates on x86 and x64 flavors of SP2 and didnt have any issues (aside from the Password Recovery tool which has since been fixed). The error "update does not apply" can also mean that the update is already installed or a supercedent fix is on the machine. I would check that as well.

re: Bitlocker tools updates have been reissued for SP2 installations

Chad — Thu, 24 Jun 2010 21:03:28 GMT

Everything I'm reading indicates that the RSAT and the BitLocker Recovery Password Viewer will not install under Vista Enterprise SP2. We're going to test a system out by backing it down to SP1 and trying to install both. Has anyone successfully installed either of these tools on a Vista Enterprise SP2 machine?

re: Bitlocker tools updates have been reissued for SP2 installations

Chad — Thu, 24 Jun 2010 20:42:31 GMT

Yep, tried it. I get the same error message trying to install RSAT as well.

re: Bitlocker tools updates have been reissued for SP2 installations

joscon [Microsoft] — Thu, 24 Jun 2010 18:16:37 GMT

We havent seen any issues since the re-released tools. I would make sure you have the latest update from the download center.

re: Bitlocker tools updates have been reissued for SP2 installations

Chad — Thu, 24 Jun 2010 17:52:18 GMT

Has this been resolved yet? I am still getting the same issue as Frances - This Update Does Not Apply To Your System). - Vista Enterprise, x86, SP2 workstation.

re: Bitlocker tools updates have been reissued for SP2 installations

joscon [Microsoft] — Thu, 25 Mar 2010 16:26:07 GMT

Frances,

It is the one mentioned above in the article. The download is located here for x86:

http://www.microsoft.com/downloads/details.aspx?FamilyId=b9b5378e-0851-44e3-ba33-a7df1c75c2f3&displaylang=en

Let me know if that doesnt work for you and I will check them out but we havent had any issues to date with the re-released bits aside from the viewer tool (which we are working to fix).

re: Bitlocker tools updates have been reissued for SP2 installations

Frances — Wed, 24 Mar 2010 19:31:40 GMT

I am still getting the 'update does not apply' for Vista x86 SP2 bitlocker preparation tool and the manual steps are not working for me, nothing is installed. I am going round in circles can you point me to the definitive, up to date, working download? thanks

re: Bitlocker tools updates have been reissued for SP2 installations

joscon [Microsoft] — Sat, 06 Mar 2010 02:19:21 GMT

Thanks for that....not sure how that was missed. I will make the product group aware of it today and see when we'll have an update. Sorry :(