The Windows Servicing Guy

Tips and tricks from a Windows support engineer on issues related to servicing

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  • Blog Post: Using CheckSUR and update packages to fix corruption

    My last post was on CheckSUR and I wanted to follow it up with how you can use the CheckSUR utility to fix corruption errors that CheckSUR might detect, but that cant be fixed with the utility. Typically, the way that CheckSUR works is that it takes the information included with its payload, loads...
  • Blog Post: Why does CheckSUR take a long time to run?

    I've been asked a lot recently about the CheckSUR utility that our engineers send to customers to assist with servicing corruption issues. I typically ask that all of our engineers run this tool regardless of the "ease" of the potential fix and the utility gives us a lot of information about the state...