The Windows Servicing Guy

Tips and tricks from a Windows support engineer on issues related to servicing

A couple of Surface Pro related items you might not be aware of

A couple of Surface Pro related items you might not be aware of

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I wanted to draw awareness to a couple of recent Surface Pro releases that folks might not be aware of.  One is the new Surface Pro Driver Pack, the other is the updated Wacom driver for the Surface Pro pen. 

The Surface Pro Driver package was released recently to enable enterprises and power users the ability to re-image their Surface Pro devices with their own gold image.  The package contains a couple of important drivers that I know have caused issues for some power users who reimaged with their own media (namely the wireless driver and firmware).  So, if you're considering a Surface Pro device in your environment, I encourage you to check it out.  There is also a quick start guide for deploying the drivers.  That package is located here:http://www.microsoft.com/en-us/download/details.aspx?id=38826

The other update is a new Wacom driver that add Surface Pro pen sensitivity for applications which previously lacked this functionality such as Adobe Photoshop.  This driver package is located here: http://www.wacom.com/en/support/drivers .  Simply choose Windows 8 as the operating system and the driver package will be available for download.

Combining these drivers with your deployment solution should give you an easy way to deploy your own image and have all of the functionality you require to fully utilize the device.  Let me know if there are any questions.

--Joseph

Comments
  • Just found your blog and have been going through the old posts. Kudos, lots of interesting information there for sure!

    Speaking of the Surface, mine (a Surface RT, not Pro) came with the Office RT Preview, which was updated to RTM later. Of course since then there have been a host of firmware as well as other updates, and I'm looking forward eagerly to Windows 8.1 and getting my hands (better late than never!) on Outlook RT as well. What I want to know is, once 8.1's in place if I ever need to Reset the tablet, will it revert to Windows 8 with Office RT Preview? Will I need to spend hours and my precious bandwidth re-downloading and reinstalling all the updates (with the exception of firmware ones)? Will the recovery partition on my Surface be updated automatically with an up to date image after 8.1 is installed, so that Reset doesn't take me back a year or so in time? Or do I need to use recimg.exe, which I read about elsewhere, to do this manually? If so, how would I do this?

    Please clarify, because I not found any information about this so far.

    (Sorry if this is a double-post. There was no message stating that my previous comment had been successfully posted, nor anything to suggest that it had been placed in a moderation queue. If that's the way it is supposed to behave I'd say this blog software you're using sucks!)

  • @k, thanks for reading the blog.  Unfortunately, I cant speak to the plans we have for 8.1 as we're still in development.  Rest assured, we'll have content that covers the scenario you're describing and how things will work once you have upgraded via the Store. As luck would have it, I've been working on a couple of these things on my own for fun recently as I had some similar questions.

    I'll post something about this scenario once we have the ability to speak publically about it.

  • A bit disappointing since we're little more than a week from the 8.1 Preview and I was hoping for some information on this. Thanks anyway, and I'll be sure to check back here regularly for an update regarding this.

  • I've been checking your blog off and on for a response, only to see that you're moving on and will stop posting altogether. While I offer my good wishes to you on your new role, where can I now expect to find answers to my queries above?

  • @K;

    We'll have content on this scenario once we've officially released the product.  Trust me, this is a scenario we're well aware of.