I am finishing up some training internally here on servicing technologies and will probably leverage some of that content to this blog for external consumption after the holidays. One thing I wanted to know from those of you who look over the blog...

As you can imagine, we get all sorts of calls in CSS regarding different things in Windows. Because I mostly am asked questions about servicing the OS, one question that popped up a couple of times this week prompted me to write this entry. The question...